CUSTOMER SERVICE MANAGER - HIGH POINT, NC
Earlier pay, easier saving. Even is the money app that makes it happen. A new service available to Frontline Associates.
CUSTOMER SERVICE MANAGER - HIGH POINT, NC
Position Title : MGR, CUSTOMER SVC II
Pay GRADE 12
Reports To : Regional Director
Growth. Opportunity. Excellence.
Canteen sets the national standard for excellence in automated retail, and EVERY segment of our business is thriving. We employ the best team in the industry and their dedication, collaboration and passion fuels our growth .
YOU bring the enthusiasm, customer service and commitment; well supply the opportunity and innovation. TOGETHER well continue to transform the micro-market, dining, coffee and vending industry.
Come grow with us. We are Canteen.
Job Summary :
A quick, healthy break helps people make the most of their time. Thats what we deliver. YOU bring the enthusiasm, customer service and commitment;
well supply the opportunity and innovation. Canteen sets the national standard for excellence in unattended retail, transforming the micro-market, dining, coffee, and vending industry.
Key Responsibilities :
- Manage and develop account relationships through scheduled client visits, site audits, and business reviews
- Effectively communicate results of site audits to client as well as internal team and all support roles
- Insure compliance with local and national account standards and contractual obligations
- Drive margin improvement and growth goals through annual price negotiations, market refresh and vending-to-market conversions
- Support new account onboarding with Grand Opening functions and Welcome packet communications
- Identify and support new business sales blitz with regional sales associates to drive top line revenue
- Develop and execute retention strategies for jeopardy and accounts at risk
Preferred Qualifications :
- A Bachelors degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable
- Route management, retail and merchandising experience is preferred
- Food & beverage experience
- Excellent communication skills required
- Must be able to travel to client sites
- Must be passionate about providing world class service to our clients and customers
Apply to Canteen today!
Canteen is a member of Compass Group USA*
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Req ID : 916127
Canteen
MICHAEL SCOTTO-LAVINO
SALARIED EXEMPT
Nearest Major Market : Greensboro
Job Segment : Service Manager, Merchandising, Customer Service, Retail
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