INSIDE SALES MANAGER

Inside Sales Manager

Marketing and Sales Irving, Texas Minimum Experience Experienced SUMMARY

Accountable for managing the quoting and order intake of channel partners (OEM, Integrator, MROs, Airlines, Representatives and End Users) of Flight Data Systems and FreeFlight Systems products and service offerings.

The Inside Sales Manager will work closely with the Aera Sales Managers, Technical Support, and Operations to ensure timely quoting to customers, entering of orders, management of backlog for timely delivery of customer products & services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for managing incoming customer requests to include but not limited to Hubspot, generic sales email queries, main sales telephone line and other social media queries and order support utilizing company CRM (Saleforce / B365) and ERP (Syteline, MRP).
• Quoting customer RFPs & RFQs
• Managing incoming POs and contract updates
• Managing all OEM supplier portals, such as Exostar, for incoming POs, RFQs and yearly audit forms
• Dealer portal and account inquiries
• Maintain viable long-term relationships with customers across the various channels (OEM, Airlines, Integrators, Military Services, Dealers, and Suppliers)
• Provide assistance to external sales team, follow-up, and all steps from the point of sale to the delivery of the product which include providing market research from services, such as Jetnet sales data, market trends, account analyses and new product information
• Responsible for managing Salesforce data and analytics
• Creating and producing company reports that track all company sales goals; overall sales, quotes, revenue, and forecast statistics.

This includes managing and publishing the Sales team monthly / quarterly KPIs

• Responsible for maintaining product and services internal / external catalog which includes the update, financial analysis and working with the executive team for final approval of annual catalog.
• Research competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising;

maintain research databases

• Continuous improvement projects as assigned
• Minimum travel to support industry tradeshows and events, and other customer / dealer meetings as needed
• Will be periodically required to perform other duties as directed and assigned

EDUCATION AND / OR EXPERIENCE

Bachelors degree (B.A. or B.S.) from a four-year college or university, or 1 2 years related work experience in sales or business development within the aerospace / avionics industry;

or equivalent combination of education and experience. Pilots license preferred but not required.

PERFORMANCE ATTRIBUTES & COMPETENCIES :

Leadership

• Vision & Strategic Thinking : Clear vision for the possiblethinks ahead about outcomes.
• Energy : Exhibits strong desire to achieve success.
• Problem-Solver : Objectively and logically recognizes and solves problems.

Interpersonal & Teamwork

• Team Player : Reaches out to overcome walls; overcomes we-they relationships; approachable and earns respect for focus on company interests.
• Communication : Speaks confidently and effectively in one-on-one, team and public settings; writes clearly and concisely.
• Persuasive : Exhibits persuasiveness in change situations and effectively finds win-win solutions.

Personal & Intellectual

• Integrity : Sets example; doesn't ethically cut corners; earns trust and respect.
• Intelligence : A quick study demonstrates ability to absorb new information rapidly.
• Leading-Edge : Constantly looking for best practice benchmarks.

LANGUAGE SKILLS

The applicant must be able to read, write, and understand English fluently. Qualified candidates should be able to speak effectively to customers about company products and how they perform.

The applicant must possess the ability to write routine reports and correspondences.

OTHER KNOWLEDGE, SKILLS AND ABILITIES

Candidates must have a strong command of computer desktop tools such as MS Office (Excel, Word, PowerPoint, Outlook) to assist in completing essential duties.

Effectively demonstrates strong written and verbal communication skills. Salesforce experience is required. Syteline experience is preferred but not required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the education, knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

While performing the duties of this job, the person is occasionally required to stand, walk, sit, use hands to finger, reach with arms and hands, climb stairs, stoop, kneel, crouch, talk or hear.

The person must occasionally lift and / or move up to 30lbs. The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.

The Associate should be able to see, hear and understand speech, communicate, lift computer equipment, supplies and materials, use office equipment and computers.

If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform the essential job functions.

The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all duties required of personnel so classified.

We have the exclusive right to alter this job description at any time without notice.

WORK ENVIRONMENT

While performing the duties of this job, the person is exposed to weather conditions prevalent at the time and an air-conditioned and heated office.

The noise level is occasionally high.

FreeFlight Systems is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law.

We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.*

Location Irving, Texas Minimum Experience Experienced