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Analyst II - Process Excellence

Analyst II - Process Excellence

GM FinancialFort Worth, TX, US
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Overview

Analyst II – Process Excellence engages in strategic initiatives across GM Financial. This role supports and coordinates active efforts in the Process Excellence portfolio, including planning, process engineering, analysis, and communicating findings. The analyst ensures internal client expectations are met by delivering quality work in a timely manner and helps develop accurate documentation and status information such as project charters, business process flows, communication plans, and project checklists.

Responsibilities

  • Support strategic transformation projects within the Operational Excellence portfolio; provide reporting on deployment, establish clear communication, identify and mitigate risk, and ensure timely completion of efforts.
  • Business Process Management (BPM) / Business Process Improvement (BPI) : with minimal direction support process design, reengineering and opportunity assessments; ensure compliance with department, state and federal regulations.
  • Internal Consulting : interact with varying levels of management and departments, utilize consulting skills to collaborate with stakeholders.
  • Nintex Process Manager experience or willingness to learn business architecture modeling software.
  • Design for Six Sigma (DFSS) : formulate recommendations and identify customer and business needs; support the voice of the customer as well as the voice of the business.

Qualifications

  • Analysis & Communication : data analysis, effective communication including active listening, and comfort presenting to senior leadership; ability to simplify complex information and develop clear communications and presentations for diverse audiences.
  • Consulting / Client Focus : ability to build and sustain lasting relationships with internal clients; influence and deliver results solving problems for future success.
  • Technology Fluency : Microsoft Office (PowerPoint, Excel, Word, Visio, Project, PowerBI), and Microsoft Teams.
  • Design for Six Sigma (DFSS) : knowledge of business transformation tools and techniques.
  • Project Management : knowledge and practice of project management methodologies, tools and techniques.
  • Auto Finance : knowledge of GM Financial or another auto finance company core business functions, policies and procedures (desired).
  • Process Excellence : ability to learn Six Sigma and Lean techniques, identify improvement opportunities, implement efficiencies, and champion process excellence initiatives.
  • Education And Experience

  • Bachelor's Degree or equivalent work experience in Industrial Engineering, Supply Chain, Accounting, Finance, Computer Science or related field required.
  • 1+ years relevant work experience, including :
  • Data analysis and reporting

  • Business process documentation and ownership
  • Automation and / or workflow design
  • Licenses

  • Lean Six Sigma Yellow Belt preferred
  • Must have a Nintex Process Manager Promaster Certification within the first 120 days
  • What We Offer

    Generous benefits package available on day one to include : 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

    Our Culture

    Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

    Compensation & Work-Life Balance

    Compensation : Competitive pay and bonus eligibility. Work Life Balance : Flexible hybrid work environment, 2 days a week in office.

    Note

    Note : We are unable to consider candidates who require visa sponsorship for this position.

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