A company is looking for an AI Business Systems Analyst to enhance customer self-service experiences using AI-driven conversational platforms.
Key ResponsibilitiesIdentify and document customer friction points and opportunities in self-service channelsDevelop customer-friendly conversational flows in collaboration with Conversational DesignersMonitor and improve the performance of voicebot and chatbot solutionsRequired QualificationsExperience with conversational flow design in platforms like Kore.
ai, Google Dialogflow, or Amazon LexHands-on experience in developing and tuning Natural Language Understanding (NLU) modelsExperience analyzing performance of automated self-service platforms using statistical analysisProficiency in producing performance reports using tools like MicroStrategy or TableauKnowledge of scripting languages (e.
g., Python) and SQL for data processing and analysis
Technical Business Systems Analyst
A company is looking for a Technical Business Systems Data Analyst for its Fee Schedule Compliance Automation team. ...
Senior Business Systems Analyst (Microsoft Dynamics D365, Accounting/Finance)
Elicit and document detailed business requirements from accounting stakeholders, translate into functional specifications for system configuration and development, and maintain comprehensive documentation of system configuration, customization, and integrations. Senior Business Systems Analyst. Seni...
Lead Analyst - Business Systems
A company is looking for a Lead Analyst - Business Systems to develop and modify complex mobile applications. ...
Business Systems Analyst
The Business Systems Analyst will act as a liaison between IT and users, combining business and technical expertise to deliver optimal systems solutions. The Business Systems Analyst will play a crucial role in reviewing, analyzing, and evaluating user needs to develop systems solutions that align w...
Business Systems Compliance Analyst
A company is looking for a Business Systems Compliance Analyst III (Remote and Hybrid Eligible). Key Responsibilities:Develop and document audit road-map and compliance standardsResearch and interpret system logs and complex workflowsOversee and coordinate audit projectsRequired Qualifications:Bache...
Business Systems Analyst II, Trading
Join us in a fast paced, highly technical trading organization as a business line systems analyst supporting the equity and option traders, assisting them with their key processes, systems, and controls. You would be accountable for the supporting project analysis efforts, requirement gathering and ...
Business Systems Analyst
Pension Systems, Retirement Systems, or Unemployment systems Domain experience. Support meetings with client subject matter experts (SMEs) to elicit, clarify, and confirm business requirements. Perform functional and technical analysis of the clients' current business process and supporting document...
Sr Business Systems Analyst - SAP (Hybrid)
As a Senior Business Systems Analyst, you will play a key role in analyzing business needs, developing technical specifications, and implementing system solutions that enhance the company’s operations. Kinect is seeking a highly skilled and experienced Senior Business Systems Analyst with expe...
Workday Business Analyst
Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Experience with HR systems in a complex, regulated, global environment with with multiple integra...
Medicare Business Systems Analyst
Hybrid Work Model & a Business Casual Dress Code, including jeans. Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays. Works on a variety of issues where analysis requires evaluation of multiple factors, including business objectives and trends. Recommends policy and/or procedure cha...