Territory Sales Manager

Overview

PetroChoice, a leading distributor of lubricants, oils, fluids, and greases is currently recruiting for Territory Sales Managers in the Philadelphia and surrounding areas due to growth.

Our history is marked by consistent growth and expansion, which has significantly widened our scope of experience and capabilities as a lubricant distributor.

Our mission is to provide lubrication solutions that create value for our customers. We will realize this mission through our commitment to our employees as well as to the highest standards of service, quality, integrity, and safety.

We are a premier distributor of lubricants and services to thousands of companies in many states including Pennsylvania, Maryland, Ohio, Minnesota, Wisconsin, New Jersey, North Carolina, Florida, Tennessee, Kansas, Colorado, and Nebraska among others.

In fact, we distribute and offer our services from more than 50 locations in 32 states every day and include top brands of oils, greases, and other lubricants.

We offer a competitive starting salary, comprehensive benefit package, including medical / dental / vision, paid time off, company paid life insurance, company paid long term disability and 401K.

The Territory Sales Manager is responsible for the acquisition of new accounts and the maintaining of relationships with existing customers.

This individual is expected to manage the territory by providing services and solutions to customers, achieving sales volumes and profitability goals, and implementing corporate strategic objectives.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. The Company reserves the right to add to, delete, change or modify the essential duties and responsibilities at any time.

All work is to be completed with minimum supervision and in accordance with Company standards. Other duties may be assigned.

• Maintain and grow existing customer business by developing strong relationships, understanding their evolving needs, and offering tailored solutions.
• Regularly engage with existing customers to ensure satisfaction and identify opportunities for upselling and cross-selling.
• Collaborate with the customer service team to ensure a seamless and positive customer experience, addressing any concerns promptly and effectively.
• Secure and acquire new business accounts
• Identify leads through personal territory knowledge and maintain them in Salesforce CRM.
• Generate and maintain a contact list for effective referrals and introductions.
• Maintain an accurate Salesforce pipeline and handle credit applications, account setup, quotes, and customer files.
• Manage territory to maximize returns and meet or exceed sales budgets.
• Actively participate in all company marketing and sales campaigns.
• Maximize territory returns while understanding company profitability.
• Implement company-endorsed sales processes and utilize provided lists of prospective customers.
• Manage customer relations, advocating for their needs while balancing company interests.
• Provide valuable solutions to customers, establishing credibility as a resource.
• Investigate and resolve customer issues related to deliveries, billing, and collections.
• Perform necessary administrative tasks, including documenting critical customer information in CRM and responding to internal inquiries.

Qualifications

To perform the job successfully, an individual should demonstrate the following competencies :

• Problem Solving - identifies and resolves problems in a timely manner; Develops alternative solutions.
• Customer Service - manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; meets commitments.
• Interpersonal - focuses on solving conflict, not blaming; maintains confidentiality; keeps emotions under control; remains open to others' ideas and tries new things.
• Oral Communication - speaks clearly and persuasively in positive or negative situations; listens and gets clarification;
• responds well to questions; demonstrates group presentation skills;
• Written Communication demonstrates proficiency in writing clear and concise proposals and technical documents.
• Business Acumen - understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition.
• Technical knowledge demonstrates technical proficiency within industry segment; continually develops skills and competencies necessary to fulfill job requirements.
• Diversity - shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Ethics - treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically;

upholds organizational values.

• Dependability - takes responsibility for own actions; commits to long hours of work when necessary to reach goals.
• Initiative - takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
• Judgment - displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions;

includes appropriate people in decision-making process; makes timely decisions.

Motivation - demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals;

demonstrates a passion for the business.

Professionalism - approaches others in a tactful manner; reacts well under pressure; accepts responsibility for own actions.

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION / EXPERIENCE :

Bachelor's degree in Business Administration, Marketing or Engineering and 2 years of experience in an outside sales position, or equivalent combination of education and experience.

LANGUAGE SKILLS :

Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Ability to write proposals and technical documents that conform to prescribed style and format.

MATH ABILITY :

Ability to work with mathematical concepts such as probability and statistical inference; to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume;

and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY :

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to read and understand journal entries and the flow of information through a general ledger.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

COMPUTER SKILLS :

To perform this job successfully, an individual should have demonstrated experience using Microsoft Excel, Microsoft Word, and PowerPoint.

Salesforce is preferred.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the office work environment is usually quiet.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; talk or hear and use hands to finger, handle, or feel.

The employee is occasionally required to reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and / or move up to 10 pounds.

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

EOE.