Location : Location :
Location :
Store Supervisor - Full Time in Los Angeles, CA at Party City Location :
Experience :
Not Specified Job Description
JOB SUMMARY :
Under the supervision of the General Manager, directs Associate activity to provide efficient high quality customer service and achieve retail sales targets through a well-trained and motivated staff.
Adheres to all Party City policies and procedures ESSENTIAL JOB FUNCTIONS :
Performs supervisory and administrative duties
Performs director on duty (DOD) responsibilities as required
Responsible for opening and closing store procedures
Adheres to all standard operating procedures, policies and Best Methods
Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
Authorizes register functions including post voids, returns and associate discounts
Reviews and responsible for all corporate communications applicable to their assigned zone
Assists in merchandising procedures
Responsible for maintaining assigned zone
Sets and maintains MPP, plan-o-grams and other merchandise directives
Assists with execution of company data integrity process
Delivers exceptional customer service through personal contact with customers
Interacts with and assists customers
Processes balloon orders
Handles Personalization Studio orders
Supports new hire training and ongoing development of current associates
Reviews and understands financial data to support driving profitable sales
Assists in receiving and stocking procedures;
Unloads merchandise from trucks
Checks in shipments
Stages merchandise for the sales floor
Works out merchandise
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the General Manager, as dictated by store needs.
Job Requirements
KNOWLEDGE SKILLS & ABILITIES :
Physical Requirements;
Lift, push, pull 25 lbs,
Frequent kneeling, bending and stooping,
Climb ladders,
Standing entire shift
Minimum qualifications;
High School Graduate or equivalent,
Prior supervisory experience is preferred
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