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ServiceNow Developer with Mobile Agent App experience -6 Months Contract To Hire-Remote opportunity-Direct Client

Accion Labs
Boston, MA, United States
Remote
Temporary

Greetings from Accion Labs,

Our direct Client is looking for ServiceNow Developer with Mobile Agent App experience -6 Months Contract To Hire-Remote opportunity.

Required Skills and Responsibilities :

  • Support the development and configuration on various areas including, but not limited to ITSM, Service Portal, Performance Analytics, Integration Hub, FSM, CSM, HRSD.
  • Design and develop / configure workflows, forms, scripts, and underlying logic using SCRUM / Agile methodologies.
  • Build workflow applications based on customer requirements
  • Formulate functional testing approach, test cases and document them, Support User Acceptance Tests and deploy code into Production in defined releases
  • Participate / conduct code walkthroughs with other team members
  • Support ServiceNow platform upgrades
  • Offer technical solutions to address complex requirements. Evaluate alternate solutions, identify the best option and implement the solution
  • Analyze, troubleshoot, and fix identified SNOW system issues
  • Provide direction to on call / support team member to resolve issues quickly
  • Ability to learn and deploy new functionality / capabilities using ServiceNow platform to meet customer expectations.

Work Experience, Skills, and Certifications :

  • 5+ years of experience working on ServiceNow in an enterprise environment
  • 5+ years of ServiceNow development / implementation / integration / administrative experience
  • Experience working with web technologies (HTML, CSS, JavaScript (AngularJS),

PowerShell, XML, SOAP, REST, Jelly, etc.)

  • Experience configuring ServiceNow Mobile platform is a big plus
  • Experience integrating internal and external (SaaS based) ticketing systems /

applications like HPSM, Zoom, Workday is a plus

  • Experience interacting with customers to address / resolve queries.
  • A bachelor’s degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis.
  • Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist and ITIL foundations are big plus.

Education :

Bachelor s degree in computer science, information Systems, or related discipline.

This role is open to W2 or those seeking Corp-Corp employment.

The salary range for this role is 90-120 k / annum or Corp-Corp rates please contact the recruiter.

In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans.

2 days ago
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