Talent.com
Store General Manager- Mira Loma, CA

Store General Manager- Mira Loma, CA

PetcoMIRA LOMA, California, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

  • We love all pets like our own
  • We’re the future of the pet industry
  • We’re here to improve lives
  • We drive outstanding results together
  • We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

Position Overview

The General Manager is responsible for leading through Petco’s vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.

Position Responsibilities

The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

People

  • Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
  • Attract, hire, and retain a diverse team of top talent.
  • Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
  • Create a professional environment that inspires and encourages the growth and engagement of partners.
  • Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.
  • Ensure quick and courteous service to all Petco guests by helping partners determine the guest’s needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer’s needs.
  • Responsible for all partner performance management in the Pet Care Center.
  • Demonstrate and support a continuous improvement and growth mindset.
  • Performance

  • Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.
  • Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
  • Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.
  • Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
  • Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
  • Process

  • Ensures the proper health, appearance, welfare, and proper handling of all animals.
  • Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
  • Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
  • Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.
  • Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
  • Ensures Pet Care Center is opened / closed in accordance with policies and procedures, especially those relating to safety and security.
  • Responsible to maintain the Pet Care Center’s professional image, appearance, and cleanliness.
  • Other Essential Duties

  • MODEL INSPIRING LEADERSHIP .  Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals.  Serve as an effective advocate for change and growth.
  • PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center .  Bottom line, the safety of partners, guests and pets is our #1 priority.
  • FOSTER A COLLABORATIVE CULTURE .  Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
  • PRIORITIZE TALENT DEVELOPMENT . Ensure a strong talent bench with partners who can successfully execute the company’s plans, meet objectives, and manage an engaged workforce.  Ensure continuation of excellence in Petco’s partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
  • ENGAGE AND BE PRESENT. Represent Petco’s brand and image at a high level through strong culture and positive leadership.  Lead our team in a way that is committed to high standards within a fun working environment.
  • Education and Experience

  • In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
  • Excellence in communication and computer skills are also required.
  • Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
  • A working knowledge of general business practices is highly desirable, as are strong organizational skills.
  • A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
  • Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.
  • #LI-NN1

    Supervisory Responsibility

    The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.

    Work Environment

    The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.

    Contacts

    This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers.  Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.

    #PetcoGM

    Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

    The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

    Salary Range : $36.00 - $59.50

    Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https : / / careers.petco.com / us / en / key-benefits

    Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

    To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here : Google Chrome Help .

    Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí : Google Chrome Ayuda .

    serp_jobs.job_alerts.create_a_job

    Store General Manager • MIRA LOMA, California, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Retail General Manager

    Retail General Manager

    Living SpacesLa Mirada, CA, US
    serp_jobs.job_card.part_time
    The primary role of the General Manager is to lead the entire store team to excellence in team member, guest, and financial outcomes, by overseeing daily operations of the store.Responsibilities in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Store General Manager- Mira Loma, CA

    Store General Manager- Mira Loma, CA

    PetcoColton, CA, US
    serp_jobs.job_card.full_time
    Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    Store General Manager - Cerritos, CA

    Store General Manager - Cerritos, CA

    Petco Animal Supplies, Inc.Cerritos, CA, United States
    serp_jobs.job_card.full_time
    Create a healthier, brighter future for pets, pet parents and people!If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellb...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Manager(07736) - 229 W. Valley Blvd.

    General Manager(07736) - 229 W. Valley Blvd.

    Domino's PizzaColton, CA, US
    serp_jobs.job_card.full_time
    Our General Managers are responsible for the store they manage.This includes all cost controls, inventory control, cash control, and customer relations. You must follow all policy and procedures 100...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Petco Store General Manager

    Petco Store General Manager

    PetcoPomona, CA, US
    serp_jobs.job_card.full_time
    Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Hardee'sRiverside, CA, US
    serp_jobs.job_card.full_time
    The General Manager (GM) has the overall responsibility for directing the daily operations of a Carl's Jr.Brand Vision, Mission, and Promise while role modeling CKE's Core Values.The GM ensures com...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager(08192) - 1725 S. Nogales

    General Manager(08192) - 1725 S. Nogales

    Domino's PizzaRowland Heights, CA, US
    serp_jobs.job_card.full_time
    Exceptional customer service skills.Able to use point of sale system, order taking, cash handling.Have the ability to hire, train and motivate a team of exceptional employees.Responsible for all te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Better Buzz CoffeeSanta Ana, CA, US
    serp_jobs.job_card.full_time
    Better Buzz Coffee New Location Opening General Manager.ANNOUNCING another Better Buzz Coffee!.Better Buzz Coffee is coming soon to Santa Ana, CA!. We seek a New Location Opening General Manager to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager(07743) - 1017 Fair Oaks Ave

    General Manager(07743) - 1017 Fair Oaks Ave

    Domino's PizzaSouth Pasadena, CA, US
    serp_jobs.job_card.full_time
    You get up in the morning and you make sure everyone else in the house is doing what they need to do.Then you go to work and you make sure that everyone there is doing what they need to do, even yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager(07936) - 10986 Sierra Ave

    General Manager(07936) - 10986 Sierra Ave

    Domino's PizzaFontana, CA, US
    serp_jobs.job_card.full_time
    JOB DUTIES : Operate all equipment, stock ingredients from delivery area storage, work area, walk-in cooler.Receive and process telephone orders. Take inventory and complete associated paperwork.Clea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager(08133) - 7433 Florence Ave

    General Manager(08133) - 7433 Florence Ave

    Domino's PizzaDowney, CA, US
    serp_jobs.job_card.full_time
    JOB DUTIES : Operate all equipment, stock ingredients from delivery area storage, work area, walk-in cooler.Receive and process telephone orders. Take inventory and complete associated paperwork.Clea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant General Manager

    Assistant General Manager

    Taco BellSanta Fe Springs, CA, US
    serp_jobs.job_card.full_time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Store Manager

    General Store Manager

    ConfidentialColton, CA, United States
    serp_jobs.job_card.full_time
    As a General Store Manager, this role will be responsible for leading, training and developing store associates to ensure high-level of meeting and exceeding company standards and KPIs.Leads operat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Experience Store General Manager

    Experience Store General Manager

    PetcoSilverado, CA, US
    serp_jobs.job_card.full_time
    Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    General Manager(07793) - 9448 Slauson ave

    General Manager(07793) - 9448 Slauson ave

    Domino's PizzaPico Rivera, CA, US
    serp_jobs.job_card.full_time
    Job Category : Store General Manager.Job Description : To be reviewed at the interview.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager(08292) - 3654 E. Highland Ave. #1

    General Manager(08292) - 3654 E. Highland Ave. #1

    Domino's PizzaHighland, CA, US
    serp_jobs.job_card.full_time
    Our General Managers are responsible for the store they manage.This includes all cost controls, inventory control, cash control, and customer relations. You must follow ALL policy and procedures 100...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager (Orange County, CA)

    General Manager (Orange County, CA)

    Tender GreensIrvine, CA, US
    serp_jobs.job_card.full_time
    General Manager Position at Tender Greens.This listing is for our stores located in El Segundo, Torrance, Irvine Spectrum, and UC Irvine. Our General Managers are accountable for the overall financi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager(08406) - 829 S. Atlantic Blvd.

    General Manager(08406) - 829 S. Atlantic Blvd.

    Domino's PizzaMonterey Park, CA, US
    serp_jobs.job_card.full_time
    You get up in the morning and make sure everyone else in the house is doing what they need to do.Then you go to work and make sure that everyone there is doing what they need to do, even your boss....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Pizza HutCosta Mesa, CA, US
    serp_jobs.job_card.full_time
    A, Costa Mesa, CA ID#b659e115-dbc8-4228-b224-e0b4f58744a6.That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager(07821) - 1644 E. Highland Ave. #101

    General Manager(07821) - 1644 E. Highland Ave. #101

    Domino's PizzaSan Bernardino, CA, US
    serp_jobs.job_card.full_time
    Our General Managers are responsible for the store they manage.This includes all cost controls, inventory control, cash control, and customer relations. You must follow all policy and procedures 100...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30