Customer Service Membership Sales Associate

Benefits :

• Opportunity for advancement
• Training & development
• Wellness resources
• Flexible schedule
• Paid time off

StretchLab Deer Park NW Suburbs Tues-Sat Experience Required in Fitness or Wellness Front Desk

This is an amazing opportunity to gain experience in a new modality that is taking the health & wellness industry by storm! StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand to join our new StretchLab studio in Deer Park! This Full-time position 35-40 hours, Tues-Sat afternoon-evening and Saturdays.

StretchLab, the industry leader in offering one-on-one assisted stretching, ranked in top 10% Inc. magazine best franchises, with over 500 studios open nationwide, has expanded to the Chicago NW Suburbs.

With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to Live Long’.

StretchLab has gathered a team of experts already certified in an array of related fields including physical therapy, athletic training, personal training, massage, yoga, Pilates, and more.

StretchLab’s proprietary Flexologist ™ training, nationally recognized & accredited for continuing education, ensures that their client’s receive a world class stretching session.

Position :

The purpose of this position is to promote the growth of the studio with new membership sales by following up with digital leads phone / text and booking them into Intro Sessions.

Presenting the membership options at first visit opportunities. The role also assists with retaining current members with a top of the line member experience.

Grassroots Marketing & Social Media Marketing to grow StretchLab brand awareness, fun out of studio pop up events to drive clients to the studio.

Fitness knowledge, membership sales & customer service experience is required. Schedule flexibility very important and includes working Saturdays mornings & some evenings! As our studios expand advancement opportunities will be available.

Responsibilities :

• Assist with the sales process of lead generation, follow up, membership sales presentation & close.
• Book and confirm stretch appointments & intro sessions. Assess first time appointments.
• Social Media Studio posting, Email marketing, Grassroots Marketing, out of studio pop up events.
• Manage the front desk to greet and check-in clients and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants
• Maintain an acceptable level of membership sales production & sales goals
• Emphasize and enforce the objectives of the studio as a fitness and wellness provider
• Present available services, memberships & packages to current & prospective members
• Book quality appointments and follow-up with leads and missed intro sessions
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Key Holder, ensure the studio is open in the AM or close in PM.
• Other duties as assigned

Requirements :

• Excellent sales, communication, and customer service skills required
• Retail or Health & Fitness Membership Sales Preferred
• Social Media & Canva Savy
• Goal-oriented with an ability to achieve sales in memberships for one-on-one assisted stretch
• Ability to learn and use the ClubReady software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills

Compensation & Perks :

• Competitive compensation based on experience
• Monthly Bonus opportunities
• Discounted memberships & retail
• Lots of Stretching with the Team
• Huge opportunities for growth within the studios, including additional sales and management & regional management opportunities as we expand to other locations.

Welcome to StretchLab - Bing video