Personal & Commercial Lines Customer Service Representative

The Beacon Insurance Group
Greensboro, NC, US
Full-time

Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Opportunity for advancement
  • Paid time off

About this Agency :

The Beacon Insurance Group is not just an office but we are family. We enjoy what we do! From team-building activities to casual celebrations, we make sure to have fun while achieving our goals.

  • Agency Mission, Vision, Values and Culture
  • We strive to always be the best we can be and help our customers to the best of our ability.
  • We always strive to provide our customers with the best coverage for the best price possible.

Job Description

The Personal & Commercial Lines CSR at Beacon Insurance Group is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Benefits / Perks

  • Competitive commission structure
  • Generous PTO
  • IRA Match - 3% after first 90 days
  • Benefit golf tournaments
  • Staff Parties
  • Christmas Parde
  • Professional Development
  • Job Stability in a growing industry

Responsibilities

  • Client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and / or cancel accounts, take payments, and provide requested documentation.
  • Actively solicit increases in coverage or rounding out accounts at every service contact.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.

Qualifications

  • Hold the insurance license required by your state.
  • P&C Required
  • Life Insurance : Preferred
  • Notary : Preferred
  • Minimum of two years of personal and commercial lines insurance experience.
  • 2 days ago
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