Remote Enterprise Specialist
VirtualVocationsAlexandria, Virginia, United Statesjob_description.job_card.variable_days_ago
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A company is looking for an Enterprise Specialist to provide customer service and support for enterprise-level customers in a remote setting.
Key Responsibilities
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open communication
Meet personal and team sales targets while following communication procedures and guidelines
Required Qualifications
2-3+ years of customer service experience
Familiarity with CRM systems and practices
Proficiency in Zendesk, Slack, and Stripe
Experience supporting enterprise-level customers in a technical SaaS environment
Ability to manage time effectively and handle multiple tasks
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Enterprise Specialist • Alexandria, Virginia, United States
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