Senior Application Analyst (Remote)

Overview

Fairview Health Services is looking for a Senior Application Analyst based out of the Fairview offices at Kasota in Minneapolis, Minnesota.

This is a 0.7FTE (56 hours / 2 weeks) eligible position!

The Sr Application Analyst role will provide technical expertise and leadership, including configuring, documenting, testing, modifying and maintaining software applications.

Apply specific applications and technology expertise to the specification and design development process. Lead the creation of system and operating documentation.

Support all issues that arise within the specific application area. Job functions include configuring applications by translating the business requirements into software specifications.

Responsibilities Job Description

Utilize expertise to design new and existing applications. Configure code, test and troubleshoot existing programs. Analyze end user data and business needs to assure user-orientation and optimal program / system performance.

Proactively initiates and participates in IT workflow definition and monitoring of processes including 1) Incident and Problem Management, 2) IT Service Request and Task Management, 3) Change Control Management and 4) IT Project Management.

Accurately and efficiently works to provide application workflow and functional analysis, build and configuration, unit and integrated testing, and plans for transition to application ongoing support.

Understands workflows with the objective to meet business needs.

Effectively unit test all code and programs prior to releasing them to the quality assurance (QA) team. Resolve all unit test issues in a timely manner.

Collaborate with the QA team to identify test cases and create / mine test data to enable a thorough test of all deliverables.

Respond to all inquiries and issues in a timely manner as the developed code / program moves through the testing process and ultimately into production.

Provide implementation / production support as required.

Evaluate and understand dependencies between applications to understand if making a change in one application would have a negative impact in another application.

Use knowledge of assigned application(s) to help resolve issues and drive optimal business solutions.

Maintain up-to-date application knowledge and understanding of how the business uses the applications in their workflows.

Partner with the business to gather requirements and goals to drive optimal solutions.

Evaluate, troubleshoot and lead root-cause analysis for production issues and system failures; determine corrective action and improvements to prevent recurrence.

Provide implementation / production support as required.

Proactively provide subject matter expertise regarding assigned application(s) to other members of the technology and business teams to ensure quality and minimize impact on other applications and business processes.

Coach and mentor staff regarding technology, methodologies and standards. Proactively share knowledge and collaborate with IT teams to ensure quick and effective responses to customer needs.

Maintain up-to-date business domain knowledge and technical skills in software development technologies and methodologies.

Pro-actively participates in creating and implementing improvements to achieve clinical, satisfaction and / or efficiency outcomes.

Provides ongoing operational system support and resolves escalated issues. Interacts with vendors on problem determination, resolution, issue tracking, upgrades and fixes.

Qualifications

Education

Bachelor’s degree or combination of education and related work experience

Experience

5+ years of IT application experience

Strong understanding of the Software Development Life-Cycle (SDLC).

Demonstrated analytical critical thinking skills for process development or problem resolution.

Demonstrated working knowledge and expertise of healthcare processes and application system coordination.

Demonstrated knowledge of database structure and working practice of reporting techniques and tools.

License / Certification / Registration

If supporting Epic, certification in core applications is required within six months of employment.

Preferred

Education

Bachelor’s degree in IT field

Experience

Experience within the Healthcare Industry

Certifications and experience relative to the role

License / Certification / Registration

Epic Certifications for Epic roles