Talent.com
Customer Service Representative

Customer Service Representative

Rose InternationalLee's Summit, MO, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Date Posted : 10 / 02 / 2025

Hiring Organization : Rose International

Position Number : 489493

Industry : Pharmaceutical / Healthcare

Job Title : Customer Service Representative

Job Location : Lees Summit, MO, USA, 64063

Work Model : Hybrid

Work Model Details : Hybrid 06 weeks training in office

Shift :

Hybrid 06 weeks training in office

Shift Mon- Fri schedule with hours agreed upon with the business.

Employment Type : Temp to Hire

FT / PT : Full-Time

Estimated Duration (In months) : 7

Min Hourly Rate ($) : 18.00

Max Hourly Rate ($) : 19.00

Must Have Skills / Attributes : Call Center, Computer Literacy, Customer Service, Healthcare

Experience Desired : Previous Pharmacy call center experience. (3 yrs)

Required Minimum Education : High School Diploma or equivalent

Preferred Education : Associate degree

  • C2C is not available

Job Description

Required Education

  • High School Diploma or equivalent experience

    • Preferred Education :

  • Associate degree or equivalent experience

    • Required Qualifications / Skills / Experience :

  • Minimum 1 year of experience interacting with customers (call center, healthcare, customer service)
  • Computer proficiency in Windows-based applications.

    • Preferred Qualifications / Skills / Experience :

  • Ability to problem solve in a positive, productive manner
  • Comfortable relating to customers in a patient, helpful way that demonstrates genuine concern for improving customer quality of life
  • Reliability and compliance with scheduling standards
  • Ability to exhibit patience, empathy, and express assurance and confidence
  • Strong customer service skills, including courteous telephone etiquette and professionalism
  • Strong oral, interpersonal, and communication skills
  • 6+ months of healthcare experience

    • Customer Care Representative Overview :

  • Support members with their pharmacy benefit plans through inbound calls
  • Assist with prescription insurance, medication coverage, and mail-order prescriptions
  • Provide solutions to simplify healthcare experiences for members
  • Service a variety of clients and call types in a dynamic, evolving business environment
  • Gain exposure to healthcare while expanding career opportunities within Client

    • Job Duties

  • Take inbound calls to assist members with questions regarding their pharmacy benefit plans
  • Provide guidance on prescription coverage, mail order prescriptions, and available healthcare options
  • Ensure members understand their coverage and assist in resolving issues
  • Deliver excellent customer service through professionalism, empathy, and effective communication
  • Maintain compliance with HIPAA and government regulations

    • Industry : Healthcare

    Estimated Start Date : 11 / 14 / 2025

  • Only those lawfully authorized to work in the designated country associated with the position will be considered.
  • Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.

    • Benefits :

    For information and details on employment benefits offered with this position, please visit here. Should you have any questions / concerns, please contact our HR Department via our secure website.

    California Pay Equity :

    For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Lee's Summit, MO, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Service Representative II

    Customer Service Representative II

    VirtualVocationsIndependence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative II - RGA (remote USA).Key Responsibilities Responds to and resolves customer / sales requests including returns, pricing credits, and defe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Property and Casualty Licensed Customer Care Representative

    Property and Casualty Licensed Customer Care Representative

    VirtualVocationsIndependence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Care Representative.Key Responsibilities Deliver exceptional customer service while adhering to compliance and legal requirements Communicate with customers t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Care Representative I

    Customer Care Representative I

    Spectraforce TechnologiesLenexa, KS, United States
    serp_jobs.job_card.full_time
    Title : Customer Care Representative I.Shift Timings : Monday - Friday 7 : 00 am - 3 : 30 pm.Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine compl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Care Representative

    Customer Care Representative

    VirtualVocationsIndependence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Care Representative to join their team remotely in Iowa.Key Responsibilities Handle inbound calls from Members, Clients, and Facilities, managing 60-80 calls d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    VirtualVocationsIndependence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Temporary Bilingual Customer Service Representative.Key Responsibilities : Manage large volumes of inbound and outbound calls efficiently Assist clients with claims, do...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Representative

    Patient Services Representative

    VirtualVocationsIndependence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Services Representative I.Key Responsibilities Performs general office duties and schedules patient appointments Receives and registers patients presenting at ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Service Representative

    Guest Service Representative

    Nothing Bundt Cakes #8064012, MO, US
    serp_jobs.job_card.full_time
    A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about.Youll get to play party planner by helping guests order the right cake for their c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Provider Services Representative

    Provider Services Representative

    VirtualVocationsIndependence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Provider Services Representative.Key Responsibilities Manage customer inquiries through various channels while maintaining professionalism and efficiency Present and d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    VirtualVocationsKansas City, Kansas, United States
    serp_jobs.job_card.full_time
    A company is looking for a CPC Processor Customer Service representative.Key Responsibilities Process medical record requests by handling calls from patients, insurance companies, and attorneys ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    VirtualVocationsIndependence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Service Representative to provide exceptional customer service and support to patients. Key Responsibilities Answer calls and emails promptly, addressing patient...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Mosaic DiagnosticsOverland Park, KS, United States
    serp_jobs.job_card.full_time
    Customer Service Representative.Department : Customer Service .Reports To : Senior Customer Service Manager.We are seeking a highly motivated and customer-focused individual to join our team as a Cu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative - 4 Day Work Week

    Sales Representative - 4 Day Work Week

    Platinum Supplemental InsuranceLiberty, Missouri
    serp_jobs.job_card.full_time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Spanish Customer Service Representative

    Bilingual Spanish Customer Service Representative

    VirtualVocationsIndependence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Bilingual Spanish Call Center Customer Service Representative.Key Responsibilities Act as the initial point of contact for inquiries related to the NJ Family Care Progr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Support Representative

    Customer Support Representative

    US Tech Solutions, Inc.Lee's Summit, MO, US
    serp_jobs.job_card.full_time
    Timing : 8am to 8pm CT (8-hour shifts Mon - Fri).Duration : 3 + FTE Possibility ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Remote Customer Service Representative

    Remote Customer Service Representative

    VirtualVocationsIndependence, Missouri, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Remote Call Center Representative.Key Responsibilities Assist customers with inquiries and concerns Document and input account information accurately into the client s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Hospital Customer Service Representative

    Hospital Customer Service Representative

    VirtualVocationsIndependence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Hospital Customer Service Representative.Key Responsibilities : Respond to patient inquiries received via the hospital website and ensure timely handling of electronic c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Colorado Medicaid Service Representative

    Colorado Medicaid Service Representative

    VirtualVocationsIndependence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Remote Medicaid Patient Service Representative.Key Responsibilities Answer inbound calls from medical providers regarding claims, prior authorizations, eligibility, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Care Center Representative

    Care Center Representative

    VirtualVocationsIndependence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Care Center Representative to provide support and assistance in a service-oriented environment. Key Responsibilities Answer incoming emergency and non-emergency calls, d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Experience Representative

    Customer Experience Representative

    VirtualVocationsIndependence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Experience Representative-Retrieval.Key Responsibilities Maintain a positive and professional attitude while interacting with customers Respond promptly to cu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Support Representative

    Patient Support Representative

    VirtualVocationsIndependence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Support Center Representative.Key Responsibilities Meet performance goals for patient satisfaction, accuracy, quality, and attendance Provide services to inter...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30