Jr. Service EngineerBirdi Systems, Inc. • Los Angeles, CA, US
Jr. Service Engineer
Birdi Systems, Inc. • Los Angeles, CA, US
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job_description.job_card.job_descriptionBachelor's degree in Electrical Engineering, Electronic Engineering, or related field. 0–2 years of relevant engineering experience (internships or co-ops acceptable). Knowledge of networking fundamentals (IP, VLANs, routing, TCP / UDP protocols). Familiarity with security systems (CCTV, access control, fire / life safety) a plus. Strong analytical and problem-solving skills with attention to detail. Excellent communication skills and customer-focused approach. Seniority level : Entry level Employment type : Full-time Job function : Engineering and Information Technology Industries : Security Systems Services
Overview
Jr. Service Engineer role at Birdi Systems, Inc. This entry-level engineering role bridges IT and security operations, requiring both technical acumen and client-facing communication skills.
Responsibilities
- Perform troubleshooting and root-cause analysis across multiple OSI layers (cabling, networking, software, and user issues).
- Maintain and repair physical infrastructure (power, cabling, devices) and ensure system reliability and safety.
- Configure and troubleshoot IP networks (switches, VLANs, routing, VPNs, firewalls).
- Support and update software platforms such as VMS, access control, and alarm monitoring systems.
- Monitor system performance, analyze logs / alerts, and recommend preventive measures.
- Respond to service calls, conduct preventive maintenance, and provide timely, accurate documentation.
- Act as a client-facing engineer : explain technical issues clearly, deliver solutions, and escalate complex problems when needed.
- Ensure compliance with health, safety, and security standards, as well as industry codes.
- Stay current on emerging technologies, participate in training / certifications, and share best practices with the team.
- Collaborate with senior engineers, project teams, and provide mentorship support to junior staff as needed.
Qualifications
Company & Role Details
Company : Birdi Systems, Inc. (BSI). Location : Los Angeles, CA.
At Birdi Systems, you will have the opportunity to work on critical infrastructure projects that make a real impact. You'll gain hands-on experience bridging IT and security operations while developing your technical skills in a growth-focused environment that supports training and certifications.
J-18808-Ljbffr
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