Production Coordinator

Duty Description Mission Statement :

The National Counterterrorism Center (NCTC) leads the nation's effort to protect the United States from terrorism by integrating, analyzing and sharing information to drive whole-of-government action and achieve our national CT objectives.

Major Duties and Responsibilities :

The Analytic and Multimedia Production (AMP) group in NCTC's Directorate of Intelligence (DI) is seeking a proactive, motivated, and communicative Production Coordinator with strong problem-solving skills and exceptional customer service to oversee production processes and requests.

The incumbent will engage with and advise AMP management and serve as liaison to DI customers by responding to customer inquiries, ensuring excellent service standards, and maintaining high customer satisfaction.

The AMP Production Coordinator will :

Manage production submitted through AMP's request platforms, including ICPS and ESNOW.

Assess and prioritize projects and requirements.

Define, clarify, and communicate customers' requirements and strategies, collect information, negotiate production schedules, arrange services, and resolve difficult procedural and production problems that may arise.

Coordinate work activities, assignments, and projects with team members to ensure their understanding and the effective completion of requirements.

Propose innovative solutions to address challenges and meet strategic goals.

Advise management on resolutions to complex problems regarding project requirements.

Track NCTC's ICPS requirements and coordinate with the ICPS team.

Required Languages

Desired Languages

Minimum Qualifications Required Mandatory Requirements :

Demonstrated ability to skillfully apply corporate, customer, and production / media knowledge, skills, and abilities to manage production.

Excellent communication skills, both oral and written.

Strong interpersonal, organizational, and problem-solving skills, with sound judgment and the ability to work effectively both independently and in a team or collaborative environment.

Knowledge of customer organizations in order to ensure the team is capable of providing exceptional products and customer service.

Initiative and ability to multi-task, prioritize, and manage time effectively.

Ability to direct taskings and collaborate on goal setting.

Demonstrated ability to work effectively and efficiently within a diverse, creative, and often fast-paced project team environment and to efficiently manage time.

At least seven years' experience at professional experience as a production officer or in a closely related field at a national agency, federal law enforcement organization, service component, or combatant command.

Desired Requirements :

In-depth knowledge of ICPS.

Ability to produce and maintain production metrics.

Knowledge of corporate policy and guidelines for finished intelligence production; knowledge of formats, standards, and production resources for print and electronic publishing.

Previous experience in production management.

Conditions Applicants from federal agencies within the Intelligence Community (IC) may be considered for this position as a reimbursable detailee, if endorsed by the employing agency.

Applicants must have current TS / SCI clearances with polygraph or have the ability to obtain one. The ODNI does not conduct polygraphs or provide security clearances for detailees.

Applicants from within the IC must submit an application through the classified IC Joint Duty Program website.

APPLICATION PACKAGES MUST CONTAIN ALL ITEMS LISTED ABOVE. AN INCOMPLETE APPLICATION PACKAGE WILL BE INELIGIBLE FOR CONSIDERATION.

Your application MUST be received by midnight on the closing date of this announcement. Applications received after the closing date will NOT be eligible for consideration.

All attachments should be in Microsoft Word or Adobe PDF format.

Other Comments This is multiple hire vacancy

Job Interview Travel :

Candidates from outside the Washington, D.C., area may be selected for a telephone, teleconference, or in-person interview.

If selected for an in-person interview, any travel or lodging will be at the applicant's personal expense.

What To Expect Next :

The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.

We expect to make a selection within 30 days of the closing date of this announcement. Due to the large number of applications received, applicants will be contacted ONLY if they have been selected for an interview.

Other Information :

The ODNI is an equal opportunity employer and abides by applicable employment laws and regulations.

REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES : The ODNI provides reasonable accommodations to otherwise qualified applicants with disabilities.

IF YOU NEED A REASONABLE ACCOMMODATION for any part of the application and hiring process, please notify the Reasonable Accommodations Office Representative by classified email at and , by unclassified email at , by telephone at 703-275-3900 or by FAX at 703-275-1217.

Your request for reasonable accommodation will be addressed on a case-by-case basis. PLEASE DO NOT SUBMIT YOUR APPLICATION TO THE EEOD EMAIL ADDRESS.

THIS EMAIL IS FOR REASONABLE ACCOMMODATION REQUESTS ONLY.