Certification Details
- BLS required
- ACLS / CPI preferred
Job Details
- RN- BJH Ambulatory Call Center Outpatient Clinic
- The hours will be 0830-1700 or 0900-1730 M-F, no weekends or holidays
- First-timers accepted : Yes
- Will clinician float within scope meet facility needs? Yes
- Floating Req to Sister Facilities : (Y / N) : No
- Locals accepted : No
- Pending State License accepted : Yes
- RTO Restrictions : No more than 7 days
- Guaranteed Hours : 40
- Teaching Hospital Exp and / or Community Hospital Exp. preferred
- Special Requirements : The call center is in the Mid Campus Building at BJH RN must have minimum 3 years of Med Surg / ICU / Procedure experience;
GI experience or procedural experience required. Must have exceptional assessment and critical thinking skills and keen patient education skills.
Excellent customer service and professional phone communication skills are required for this position. Experience with EPIC preferred.
The majority of this work is via phone performing pre-procedure assessments, navigating the EMR for history, labs, radiology and other testing.
This position is critical to the successful preparation of patients who will undergo outpatient GI procedures, Interventional Endoscopy procedures, EUS / EGD procedures.
Patient education is another large aspect of this job. This position will also be scheduling procedures therefore efficiency with scheduling in EMR preferred.
Some in-person patient interaction maybe required to support patients who have failed prep and are in the GI lab and need to have an additional procedure scheduled.
Job Requirements
- Minimum of 3 years experience in Med Surg / ICU / Procedure needed
- Previous charge experience required
- Outpatient / Procedural experience required
- EPIC experience required
- Exceptional assessment and critical thinking skills
- Excellent customer service and professional phone communication skills
- Patient education skills
- Ability to navigate EMR for patient history, labs, radiology, and other tests
- Efficiency with scheduling in EMR
Schedule Information
- Shift : The hours will be 0830-1700 or 0900-1730 M-F
- No weekends or holidays
- No on-call requirements
- 40 hour guarantee
Unit Specific Information
RN must have minimum 3 years of Med Surg / ICU / Procedure experience
Additional Details
- Patient education is a large aspect of the job
- Some in-person patient interaction may be required
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