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Patient Service Representative
Patient Service RepresentativeVinali Group • Tavares, FL, United States
Patient Service Representative

Patient Service Representative

Vinali Group • Tavares, FL, United States
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Patient Services Representative

Location : Tavares, FL

Job Type : Full-time, in-office, M–F / 40 hours

Compensation : $18 - $20 per hour

Are you a people-oriented professional who thrives in a fast-paced, healthcare-focused environment? We’re looking for a Patient Services Representative to be the welcoming face of our office — ensuring patients receive exceptional care from check-in to follow-up.

As part of our growing team, you’ll play a critical role in verifying patient information, managing intake and documentation, coordinating orders, and supporting our technicians and billing teams. If you’re detail-oriented, organized, and compassionate, we’d love to have you on board!

Key Responsibilities :

  • Greet patients and manage front desk check-in with professionalism and care.
  • Collect, verify, and enter patient information into EMR systems (Brightree).
  • Ensure all consent forms and documentation meet HIPAA and company standards.
  • Coordinate technician schedules and patient follow-ups.
  • Handle incoming calls and respond to patient questions.
  • Support billing with insurance verification and pre-authorizations.
  • Maintain a clean, organized, and efficient front office area.

Qualifications :

  • 1+ year of healthcare, DME, or medical office experience preferred.
  • Strong computer and EMR data-entry skills (Brightree a plus).
  • Excellent communication and customer service skills.
  • Detail-oriented and comfortable handling confidential patient information.
  • Perks & Benefits :

  • Competitive pay : $18 - $20 per hour
  • Health, dental, and vision coverage
  • 401(k)
  • Paid time off and holidays
  • Opportunities for professional development
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    Patient Service Representative • Tavares, FL, United States

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