Manager, Professional Communities (Remote Opportunity)

The American Marketing Association is looking for a Manager of Professional Communities!

Who We Are

As the leading global professional marketing association, the AMA is the essential community for marketers. From students and practitioners to executives and academics, we aim to elevate the profession, deepen knowledge, and make a lasting impact.

The AMA is home to five premiere scholarly journals including : Journal of Marketing , Journal of Marketing Research , Journal of Public Policy and Marketing , Journal of International Marketing , and Journal of Interactive Marketing .

Our industry-leading training events and conferences define future forward practices, while our professional development and PCM® professional certification advance knowledge.

With 70 chapters and a presence on 350 college campuses across North America, the AMA fosters a vibrant community of marketers.

The association's philanthropic arm, the AMA’s Foundation , is inspiring a more diverse industry and ensuring marketing research impacts public good.

AMA views marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.

You can learn more about AMA’s learning programs and certifications, conferences and events, and scholarly journals at AMA.org .

What to know about this role

• We are a fully remote organization with team members across the country. Work from the comfort of your home, a local coffee shop or wherever in the U.S. brings you joy!
• The salary range for this position is : $70,000 to $80,000 based upon experience.

The impact of this role

Reporting to the Director of Professional Communities, The Manager of Professional Communities will play a key part in implementing membership strategies and fostering a sense of place among our community of marketers, with a specific emphasis on higher education marketers, executive marketers, and other sub-communities.

This position will balance strategic leadership and execution, ensuring alignment with AMA’s mission and growth goals.

What you’ll be doing

Community Events Leadership

Manage the programming and execution of large-scale professional community events, providing guidance on the needs and experiences of professional marketers for additional training and activities.

Serve as the primary liaison for the higher ed marketing community, including strategic leadership and programming for the annual Symposium for the Marketing of Higher Education.

Support year-round community engagement.

• Organize the programming for the Executive Marketer Summit and other initiatives to cultivate this subcommunity.
• Manage budgets for community events, ensuring fiscal responsibility and alignment with strategic goals.
• Support the development of new community events as appropriate, with a goal of growing engagement across all subcommunities.

Professional Membership Experience

Support the development of strategies and plans to deliver value to AMA professional community cohorts, serving as the primary lead for specific community cohorts while coordinating the member experience for the essential community of marketers.

• Lead the fulfillment of existing membership benefits (e.g., member-only webinars, affinity groups) while also supporting the development of new initiatives.
• Integrate a DEIA strategy into all programming and engagement efforts to ensure inclusivity within the professional community.
• Support the management and evaluation of current membership benefit offerings, tracking their effectiveness and value.
• Contribute to community growth and engagement of higher ed marketing and executive marketing subcommunities.

Volunteer Management

Maintain relationships with professional community stakeholders and volunteer leaders by collaborating with planning committees and temporary task forces to serve subcommunities and evolve membership value.

• Lead the planning committee through the programming development of the annual Symposium for the Marketing of Higher Education .
• Support the advisory committee for the Executive Marketer Summit in programming development.
• Manage volunteer initiatives focused on membership experience, such as our current affinity group pilot, and support collaboration with the Professional Chapters Council and AMA Foundation as needed.
• Facilitate the flow of information and ideas between AMA staff and professional community volunteers to foster understanding and empathy.

What you bring to the table

• Bachelor’s Degree in Business, Communications, or equivalent area
• 4+ years of experience with a proven track record of working with diverse volunteers / stakeholders
• 3+ years of experience in large-scale event and / or program management
• Experience managing budgets for community events / complex programs
• Strategic thinker who is able to see the 10,000-foot view while zooming in to address the details
• Effective relationship builder with a commitment to cultivating trust and understanding
• Exceptional and inclusive written and verbal communication skills
• A self-starter spirit with an eagerness to keep learning and endless curiosity
• Ability to travel up to 15% as necessary
• Commitment to AMA’s mission of building the essential community for marketers

What you may also have

• Notable business development and / or membership experience within nonprofits or associations
• A forward-thinking attitude with an innate ability to lean into change
• Prior experience with Salesforce and WordPress
• Passion for the value of marketing

What to expect from the interview process

• Hiring Manager resume review
• One way video interview on Spark Hire (We promise this isn’t scary! Our questions are well thought out and we wanted your answers to be as well.

So you have unlimited think time for each of the five questions we ask!) that will take 15-20 minutes.

• 30-minute phone interview with a member of AMA’s People and Culture team
• Virtual Interview with the hiring manager and key stakeholders you’ll be working closely with

What we offer

• An inclusive work environment with monthly team events.
• Rewards and Recognition program through Bucketlist. See more about this here !
• Free AMA membership and free access to the following professional development opportunities :
• A variety of AMA professional development content
• AMA’s Professional Certified Marketer - Marketing Manager certification exam
• Remote work-life balance with :
• Flex Fridays (no internal meetings scheduled after 12 : 00pm on Fridays)
• Unlimited sick leave
• Two weeks of parental bonding leave
• Paid vacation time
• 13 paid holidays
• SIX days of paid volunteer time off per year
• Comprehensive benefits package that includes :
• Your choice of two medical plans with Blue Cross Blue Shield
• Your choice of two dental plans with Guardian
• Vision plan with Guardian
• 403(b) retirement plan with an employer match and immediate vesting
• Fully paid life insurance at twice your base annual salary
• Fully paid short-term and long-term disability

The American Marketing Association is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. AMA is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans.

If you have a disability or special need that requires accommodation, please let us know.

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