Senior Technology Manager

Job Description : About us :

About us :

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone.

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description :

This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes.

Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices.

Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

Overview :

This job is responsible for leading and executing on internal control discipline within the Application and Database Services (ADS) organization.

Key responsibilities include executing ADS processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the creation of Self Identified Audit Issues (SIAIs), and control improvements for remediation, and building out actions plans and milestones Implementing governance in support of enterprise risk specifications.

Responsibilities :

• Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees / teams to address feedback and achieve quality and performance objectives
• Facilitates performance and career development of employees / teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
• Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
• Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
• Contributes to the technology strategy for their technical domain
• Creates an inclusive and healthy working environment and helps to resolve organizational impediments / blockers
• Ensures that execution is aligned with product strategy by working with product management and other stakeholders
• Assists in assessing risks, associated controls and their effectiveness, while driving compliance with applicable laws, rules, and regulations, adhering to policies and standards while developing reporting and documentation
• Engages in activities to provide support to the Compliance and Operational Risk teams in order to provide independent compliance and operational risk oversight of Front Line Unit or Control Function performance and any related third party / vendor relationships in alignment with the Global Compliance - Enterprise Policy, the Operational Risk Management - Enterprise Policy (collectively the Policies) and the Compliance and Operational Risk Management Program and Standard Operating Procedures
• Assists in identifying and escalating problems or issues that arise and drives actions to address the root causes that lead to compliance risk issues and / or operational risk losses
• Assists in the development of independent risk management reporting for respective area(s) of coverage as input into management routines
• Assists in responding to regulatory inquiries and other audits and examinations
• Monitors the regulatory environment to identify regulatory changes applicable to area(s) of coverage and maintains a comprehensive regulatory inventory

Managerial Responsibilities :

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion : Models an inclusive environment for employees and clients, aligned to company D&I goals.
• Manager of Process & Data : Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator : Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager : Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach : Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward : Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader : Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes : Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications :

• 5+ years of experience Managing a team in a regulatory environment
• Must have knowledge of Identity and Database technologies
• Monitoring, Surveillance, and Testing
• Process Management
• Regulatory Compliance
• Reporting
• Risk Management
• Attention to Detail
• Critical Thinking
• Interpret Relevant Laws, Rules, and Regulations
• Issue Management
• Policies, Procedures, and Guidelines Management
• Active Listening
• Advisory
• Business Process Analysis
• Written Communications

Desired Qualifications :

• Technical / Functional Experience (e.g. Industry type)
• Process & Project Management
• Quality Assurance review experience
• Familiarity with the company's Issues Management policies and procedures

Education :

Bachelor's Degree or equivalent work experience

Shift :

1st shift (United States of America)

Hours Per Week :