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Customer Success Manager

Customer Success Manager

VirtualVocationsSpringfield, Missouri, United States
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A company is looking for a Customer Success Manager to advocate for customers and enhance their experience with simulation software.

Key Responsibilities

Manage the complete post-sales lifecycle for a portfolio of customers to maximize value from investments

Build strategic customer relationships and coordinate executive-level success reviews

Maintain updated customer profiles and ensure proactive engagement throughout the renewal lifecycle

Required Qualifications

BS in Business Management, Economics, Communications, Electrical Engineering, or equivalent

2-4 years of experience in Customer Success Manager roles

Consistent record of achieving targets, preferably in a sales environment

Working knowledge of CRM platforms such as Salesforce and HubSpot

Significant customer-facing experience with enterprise-level accounts

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Customer Manager • Springfield, Missouri, United States

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