Position Description
Ready to jump start your career in the fitness industry? Do you thrive in a fast paced, high energy environment? Are you looking for a position that offers growth within the evolving world of fitness?
Well EōS Fitness is looking for you! Become part of a company where you can learn, grow and further your career.
At EōS Fitness, the Service Associate is a critical role. Service employees are the first person a member encounters, making us the face of the EōS.
We are looking for an energetic person with a passion for fitness to join our growing team. As a Service Desk employee, you must possess great customer service, a high level of professionalism, dependability and have a positive attitude even during the busiest of times.
At EōS, we work together as a team, and want those who can contribute and work independently as well. We are looking for someone who is proficient at multitasking and works well in a high stress atmosphere.
If you feel as though you could be part of our team, we want to hear from you!
Department : Operations
Position Purpose : Be a great host, the members best source of information and create a fun atmosphere for members, guests and staff.
Core Purpose : To create loyal, lifelong fans and exercise practitioners.
Other Responsibilities :
1. Customer Service
2. Payment on Account
3. Club cleanliness
4. Building and equipment maintenance and safety
Accountabilities :
1. Greeting / Farewell all that walk in / out of the front door
2. Phone Power Protocol
3. Cash Protocol
4. Check-Ins, including guest and employee
5. Manage alerted check-ins
6. Monitoring Coolers, Drink / Bar Inventory and Sales
Requirements for Success :
- Fight hard to win.
- Takes ownership of results.
- Adapts well and quickly to various situations and multi-task.
- Communicates well with members and teammates with a customer service mentality.
- Team player and be willing to jump into any task and get it done.
- Possess strong mathematical, analytical and sales skills.
- Must be extremely organized.
- Able to work independently, multi-task in a fast pace and demanding work environment.
- Strong attention to detail while producing accurate and high-quality work.
- Available to work weekdays, weekends, holidays, mornings, early-mornings, afternoons, evenings and late-night shifts.
- Comfortable with a computer / technology, ability to quickly shift focus, phone etiquette, and good at math.
Other requirements :
- CPR certification required within 30 days of hire
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