Talent.com
Operations Manager

Operations Manager

HTC Global Services IncLos Angeles, DE, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Role : Operations Manager Plays a key role in helping orchestrate and oversee the day-to-day operational activities of the entire delivery team at HTC’s client. While requiring detailed application and integration knowledge of the Cerner Millennium EHR, clinical applications and infrastructure, this knowledge will primary be applied to strategy and helping the broader team find creative solutions to challenges. The successful candidate will also be proficient in Excel, Word, PowerPoint, and other office suite of tools to create operational reports that are required for the customer review and oversight. These include project allocation reports, resource utilization reports, and monthly customer briefings with the CIO and other senior members of their staff. Specific duties / tasks include but is not limited to : Research emerging technologies in support of business objectives provided by the customer Maintains up to date knowledge of all relevant HIPAA regulations as well as customer policies and privacy requirements. Own and drive IT governance meetings Facilitate the creation of high-quality written materials including but not limited to business plans and ROI pro-forma; and defining resource requirements, project workflow, delivery governance reporting, and customer executive briefings. Recommend and develop appropriate policies, procedures, performance standards, metrics and reporting tools for review and approval by the customer. Working with delivery teams to create and / or maintain documentation related overall service delivery (aka. Run books). As a team leader, set vision, lead and motivate staff by directing and coordinating activities consistent with established goals, compliance and quality requirements, objectives and policies and procedures. Oversight of the HTC staff as it relates to standards of quality metrics such as ticket handling, process adherence, and project-based deliverables. Create and monitor IT process improvement activities aimed at reducing costs, improving overall quality and customer satisfaction. Serve as the organization's liaison for all communications regarding on-going stability and quality of technical services provided. Facilitate communication between staff, management, vendors, and other technology resources within the healthcare system creating an atmosphere of trust. Develop and implement strategies to mentor, motivate, and retain key employees. Ensure that all HTC Staff have the appropriate onboarding training required and background checks and other customer requirements. In addition, the operations manager will support the Client Executive in : Creation and maintenance of the overall IT strategic plan Direct shared service or remote dedicated resources for such personnel to be responsible for the delivery of services required under this agreement and statement of work. Develop and implement strategies to deliver superior customer service. Other Job Requirements : Must have 5+ years working in Health IT in the healthcare provider space with detailed knowledge about platforms such as EMRs, PACS, Pharmacy Systems, Radiology Systems, etc. Experience with the Cerner Millennium EHR and integrated technologies required. The position can be remote but must be willing to work during Pacific Time zone. On-site travel may be required for client meetings or events. The ideal candidate must be flexible and adaptable and does not view their workday as “8 to 5”. Soft skills Leadership – Understands how to motivate and support a diverse team of technical resources. Communication – Must be able to communicate with healthcare providers in their “language” but also capable of taking complex technical topics and explain them in no-technical terms. Proactive – Always thinking ahead and trying to get in front of risks and issues before they happen. Reactive – When things go wrong, the ideal candidate will be expected to be responsive and have a sense of urgency with an eye towards addressing anything impacting patient care. Accountability – Understands that while the task may not be assigned to this individual, they take accountability for ensuring things are getting done in a timely manner with the utmost attention to quality. Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier. For information on the compensation range for the job and an overview on benefits that HTC Global Services offers please email compensationrange@htcinc.com. The salary, other compensation and benefits information shared by HTC would be accurate as of the date of sharing the information. The disclosed range would consider factors not limited to, geographic location, educational qualification, relevant experience, certifications, skills, suitability / fit for the role, and business or organizational needs. HTC Global services reserves the right to modify the ranges at any time, subject to applicable law. #LI-Remote #LI- SB1

serp_jobs.job_alerts.create_a_job

Operation Manager • Los Angeles, DE, US

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

CBRE GroupLos Angeles, CA, US
serp_jobs.job_card.full_time
Bachelor's Degree preferred with 3-5 years of relevant experience.In lieu of a degree, a combination of experience and education will be considered. Experience in staffing, selection, training, deve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
[Remote] Manager of Carrier Operations

[Remote] Manager of Carrier Operations

ConvosoWoodland Hills, CA, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
Convoso is a leading AI-powered contact center platform purpose-built for revenue teams.Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
3PL Operations Manager

3PL Operations Manager

QuinceBuena Park, CA, US
serp_jobs.job_card.full_time
Quince was started to challenge the existing idea that nice things should cost a lot.Our mission was simple : create an item of equal or greater quality than the leading luxury brands and sell them ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Branch Operations Manager Mountain Gate Plaza (Remote - hybrid)

Branch Operations Manager Mountain Gate Plaza (Remote - hybrid)

WELLS FARGO BANKSIMI VALLEY, California, United States of America
serp_jobs.filters.remote
serp_jobs.job_card.full_time
Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Wells Fargo - Branch Operations Manager Mountain Gate Plaza

Wells Fargo - Branch Operations Manager Mountain Gate Plaza

WELLS FARGO BANKSIMI VALLEY, California, United States of America
serp_jobs.job_card.full_time
Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

Marriott InternationalBurbank, CA, US
serp_jobs.job_card.full_time
Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and clean, with no extra spacing, emojis, or special...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Operations Manager

Customer Operations Manager

VirtualVocationsGarden Grove, California, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Customer Operations (Inbound Virtual Contact Center).Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing acc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Operations Manager II / III- Torrance, CA

Operations Manager II / III- Torrance, CA

AndersenTorrance, CA, US
serp_jobs.job_card.full_time
Operations Manager II / III - Torrance, CA.Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Deployment Operations Manager

Deployment Operations Manager

AndurilCosta Mesa, CA, US
serp_jobs.job_card.full_time
Anduril Industries is a defense technology company with a mission to transform U.By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the def...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

Waste ManagementLos Angeles, CA, US
serp_jobs.job_card.full_time
This role supports the successful integration, development, and performance of frontline employees through a structured focus on onboarding, coaching, mentoring, and performance management.The posi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Operations Manager - South Gate, CA

Operations Manager - South Gate, CA

Performance TeamSouth Gate, CA, US
serp_jobs.job_card.full_time
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

Floor & Decor HoldingsWoodland Hills, CA, US
serp_jobs.job_card.full_time
This position is responsible for all aspects of store operations, which include providing an exceptional shopping experience to every customer through established company guidelines concerning sale...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Branch Operations Manager Mountain Gate Plaza

Branch Operations Manager Mountain Gate Plaza

WELLS FARGO BANKSimi Valley, CA, US
serp_jobs.job_card.full_time
Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Delivery Operations Manager

Delivery Operations Manager

VirtualVocationsGarden Grove, California, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Delivery Operations.Key Responsibilities Lead and develop the Production Manager team, hiring and mentoring high-performing individuals Drive operational exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

MichaelsCanoga Park, CA, US
serp_jobs.job_card.full_time +1
Lead the operational processes to deliver sales and profits while protecting our assets.Provide a well merchandised and well in-stock store by leading and supporting inventory management processes....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

UFC GymNewport Coast, CA, US
serp_jobs.job_card.full_time
We Empower the Fighting Spirit in You!.Competitive base salary plus bonus.Comprehensive Health Benefits : .Full coverage for medical, dental, and vision. Ample vacation days, personal leave, and holid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Deployment Operations Manager

Deployment Operations Manager

Clearance JobsCosta Mesa, CA, US
serp_jobs.job_card.full_time
Anduril Industries is a defense technology company with a mission to transform U.The Deployments Team manages the coordination and execution of fielding Anduril's hardware and software products wor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Wells Fargo - Branch Operations Manager Mountain Gate Plaza (Remote - hybrid)

Wells Fargo - Branch Operations Manager Mountain Gate Plaza (Remote - hybrid)

WELLS FARGO BANKSIMI VALLEY, California, United States of America
serp_jobs.filters.remote
serp_jobs.job_card.full_time
Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

VirtualVocationsTorrance, California, United States
serp_jobs.job_card.full_time
A company is looking for an Operations Manager to oversee programs and ensure compliance with the Shared Services Strategy. Key Responsibilities Provide oversight and management of programs to ens...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

ConfidentialGardena, California, United States
serp_jobs.job_card.full_time
Mge activities - customr sourc'g, purchas'g, budget oversight, pric'g & quotatns.Master's of Law or JD degree (or for.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days