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Social Media Support Specialist

VirtualVocations
Garland, Texas, United States
Full-time

A company is looking for a Social Media Support Specialist to provide customer support via social media platforms.Key ResponsibilitiesEngage with potential recruits on social media and prequalify them for the Army National GuardMonitor and moderate online community activity to support marketing initiativesDirect interested candidates to the Call Center or official websites for further informationRequired QualificationsHigh school diploma or equivalent1-3 years of experience in monitoring social media and engaging with online communitiesThorough knowledge of social media platforms, particularly Facebook, LinkedIn, Twitter, and InstagramAbility to work evening / night shifts if neededFamiliarity with tools like Sprout Social, Meltwater, and / or Salesforce is preferred

4 days ago
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