A company is looking for a Client Billing Support Specialist to assist clients and therapists in navigating their billing and insurance processes.
Key ResponsibilitiesTroubleshoot and resolve issues raised by clients and therapists via phoneAssist and educate customers on the platform, ensuring a high level of customer serviceIdentify root causes of problems and collaborate with product teams for platform improvementsRequired QualificationsOne year of experience with insurance across multiple commercial and government payersStrong knowledge of medical terminology, including ICD-10 / CPT codes, preferably in mental healthExperience with Claim MD or Availity for verifying benefits and reading EOBsExperience working within various payer portalsAt least one year of successful customer-facing professional experience is a plus
Enterprise Client Support Specialist
A company is looking for an Enterprise Client Support Specialist to provide high-quality service to enterprise-level customers in the healthcare sector. Key Responsibilities:Manage and resolve escalated queries from business customers via phone, chat, and emailCollaborate with internal teams to solv...
Client Support Specialist - Virtual/Remote
The Client Fulfillment Specialist plays a crucial role in ensuring the timely and accurate fulfillment of client deliverables across multiple departments, including customer success, editorial, and research. This role is responsible for managing the end-to-end process of client partnerships, from co...
Bilingual Client Support Specialist
A company is looking for a Client Support Specialist, Bilingual Spanish. ...
Client Support Specialist
Job DescriptionA client of Insight Global is looking for a Client Support Specialist to join their team in Miami, FL. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, an...
Client Billing Support Representative
A company is looking for a Client Customer Service Support Representative to join their team. ...
Client Support Specialist - Virtual/Remote
The Client Fulfillment Specialist plays a crucial role in ensuring the timely and accurate fulfillment of client deliverables across multiple departments, including customer success, editorial, and research. This role is responsible for managing the end-to-end process of client partnerships, from co...
Billing Support Specialist
The Billing Specialist for Customer Billing, Level 1 is responsible for a variety of tasks including monitoring and tracking of all accounts for assigned clients. Billing Support Specialist at Miami, FL 33136. Ensures billing inventories for all assigned clients is managed to the process activity me...
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Alt Investment Call Center Representative
A company is looking for an Alt Investment Call Center Representative to support client operations remotely. ...
Client Billing Coordinator
Experience in billing, payroll, or finance roles. Strong understanding of payroll systems and billing processes. ...