Job Overview
The Service Engineer is responsible for trouble shooting, problem solving, and working with the quality process to minimize the downtime of our construction equipment products (e.
g; Quarry and Mining Equipment). This team will provide feedback to our global manufacturing headquarters (located in Japan) of trends and patterns of the construction equipment that may be related to the North American market applications or product quality (Ex : defect in material / workmanship).
The Service Engineer will work with the Quality team and investigate the root cause of certain failures and work through the countermeasures process to ensure product quality.
This position is responsible for determining the differences between a defect in material / workmanship or if the failure was an end user (customer / operator) error.
The Service Engineer will also be responsible for troubleshooting a failure. Will use their analytical and problem-solving skills to review failure trends and determine the root cause.
Key Job Responsibilities
- Technical Service Requests (TSR) - Review and respond to incoming technical service issues to assist distribution with issues.
- Technical Service Information (TSI) - Review and process inbound TSI information and send to the respective mfg. plant for further review.
- Other special projects as required.
Qualifications / Requirements
- Must have at least 3-5 years of "hands on" field Service or shop Service experience
- Education (Trade school) or an Associates degree in Applied Science in heavy equipment / agriculture service (Komatsu ACT or other manufacturer equivalent).
- Must demonstrate excellent written and verbal communications.
- Ability to multi-task, manage multiple deadlines and projects.
- Ability to be flexible and adaptable to thrive in a fast-paced environment with the ability to handle pressure.
- Strong motivation self starts and the ability to work as an individual and in a team environment to make contributions that Komatsu results.
- Must have strong proficiency in Microsoft Office specifically with Pivot Tables and other reporting tools a plus, graphs and creating presentations.
- Must demonstrate strong analytical and problem-solving skills.
- Must be able to travel up to 25-30% which may include International travel without any restrictions.
National Client Accounting & CFO Services Leader
Under their leadership, the individual will develop and execute strategies for our existing practice as well as identify, evaluate, and execute business opportunities and act as an advisor regarding the strategic fit of Client Accounting and CFO Services to the markets we serve. Create and implement...
Campaigns Smart Sourcing New Candidates Interviews Analytics Tools Help Messages recruitingns@a
Two references are required: Previous supervisor or co-worker no family members. Our Caregivers are the keystone of our business, providing one on one care to seniors and their families struggling to keep their independence on a daily basis. They also may work a variety of shifts, from 1-24 hours (l...
Insurance and Financial Services Position - State Farm Agent Team Member
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to establish and meet marketing goals. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Enthusiastic ab...
CNC - Lathe Machinist
Ability to read and understand sketches, blue prints and thorough understanding of tools and proper use of fixtures. This is for a family owned shop, that was founded in 1948 who recognized the need for a company that offered both a dedication to quality customer service and the knowledge and skill ...
Community Engagement and Resource Specialist
Under general supervision and in a team approach, provides full cycle support services to vulnerable populations including intake, establishing care plan, and successful service interventions to achieve individualized goals; work closely with client choice food pantry distribution, and maintain comm...
Structural Engineer
The Sales Engineer provides the design and sales communication link between BCSS and the builders, and between BCSS and the brands. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long-term disabili...
Director - Risk And Performance Improvement
Coordinates, oversees and participates in the functioning of all Medical Staff and hospital committees; acts as a liaison between committees and teams; interfaces with members of the Medical Staff and department directors and ensures that reports are submitted as required. The individual in this rol...
Psychiatrist General or Child and Adolescent
Position:Psychiatrist General or Child and Adolescent. This location is not able to support candidates who are on PSLF loan repayment program. Position is for a full time, employed child/adolescent staff psychiatrist. Mon – Fri work schedule; call by telephoneonly, no rounding required. ...
Technical Content Writer II
This position is responsible for analyzing, documenting, organizing, and publishing policies, procedures and guidelines for internal operations divisions; facilitating work with internal and external customers to gain acceptance and consensus; supporting efforts to improve content taxonomies and con...
Flex Security Officer - Willing to be on call and travel
Are you honest, responsible, and trustworthy? Do you possess sound judgement, a positive attitude, and flexibility? Do you want to earn weekly pay? Can you maintain a neat and presentable appearance? If you are mature and have a positive view of your duties as a Security Officer, this is the opportu...