Business Analyst

Job Description

Duties :

The program will specifically be focused on :

• Zscaler Implementation Internet Access, VPN Remote Access, Zero Trust
• Equinix Implementation - SDWAN

Requirements :

• Agile experience with Agile certification.
• Experience with Data Analysis
• Experience with Azure DevOps, i.e. Kanban boards and / or Sprint.
• Experience with IT Infrastructure projects such as Server, Telecom, Network, Data center migration, refreshes.
• Experience working within a hospital setting that has 24x7 patient care.
• Experience communicating status updates with exec leadership and project teams
• Experience with Organizational Change Mgmt. (PROSCI)

Responsibilities :

• Understands and considers both the business and the technical engineering / IT needs to ensure quality digital products and related operational workflows to meet / exceed the desired business objectives.
• Able to perform cost, benefit and risk analysis associated with the proposed product / services and recommend alternatives for solutions throughout the product life cycle.
• Collaborates with stakeholders and users to synthesize, articulate, and document business and system requirements.
• Performs data analysis, defines, and documents business requirements, translates business requirements to technical / engineering specifications, acceptance criteria, user experience requirements and system validation while considering the complete technical and non-technical solution.
• Technical specifications are utilized by Engineering / IT in the final technical design and eventual product build / acquisition or integration.
• May assist product and operations leaders to coordinate deployment of deliverables (varies by product).
• Provides input for development of other product documents, project charters and plans, work assignments, deliverable target dates, and other aspects of assigned work.
• Applies systems engineering methodologies and discipline throughout the product and project lifecycle based on assignment.
• Researches, analyses, and validates complete and accurate business and systems requirements.
• Establishes scope boundaries for basic and routine products and technical requirements with accuracy and clarity.
• Plans and monitors work scope estimates and schedules for the defined scope of the product.
• Assesses and defines problems through root cause analysis and proactively brings solutions to the table.
• Able to read, assess and interpret vended solution architecture and translate into scope of work and technical specification requirements for integration into Client engineering / technology systems and product operations work-flows.
• Understands and helps define product implementation change management requirements for those products not requiring formal Implementation Team resourcing.
• Understands design, build and operations capabilities and requirements of current digital product technologies.
• Actively seeks to understand new and emerging technologies, their capabilities, and how to translate to technical specifications for purposes of design, build and integration.
• Able to understand and effectively communicate overarching product strategy to provide context to technical requirements and specifications.
• Able to understand and effectively document business, operational and technical requirements for product, operations, and engineering / IT teams.
• Understands and can work following Agile product methodologies.
• Able to document technical requirements and specifications in the chosen BA requirements tool(s).
• Applies system and analytical thinking methodology and discipline

Skills :

• Ability to build and maintain strong working relationships at multiple levels of the organization.
• Effective (or Strong) communicator (written & verbal) with active listening skills.
• Ability to facilitate small group / team discussions. Professional and reflects Client values and beliefs.
• Strong planning & organizational skills.
• Proactive and able to navigate conflict and help find resolution.
• Problem solver with ability to maintain a keen attention to detail and manage multiple initiatives.

Education :

Bachelor's Degree (business, communications, advertising, marketing, statistics, engineering, technology, health care) 4+ years of relevant digital business analyst role

Required :

• It Infrastructure
• Change Management

Details :

• 1 Sr. BA to support Dependency Project work stream. (PO Art Pfund)
• Security Stack (ZIA / ZPA / ZDX)
• Project J020254P, Task 1.5
• 1 Sr. BA to support ZDX work stream. (PO Urrv Gamez)
• Security Stack (ZIA / ZPA / ZDX)
• Project J020254P, Task 1.5
• 1 Sr. BA to support ZPA work stream. (PO Nick Dibble)
• Security Stack (ZIA / ZPA / ZDX)
• Project J020254P, Task 1.5
• 1 Sr. BA to support Network Exchange Hub (PO Dirk Ranta)
• Network Exchange Hub
• Project J020353P, Task 1.1

Requirements

Agile and PROSCI and Azure DevOps and Patient Care and Telecom