General Manager

COMPANY OVERVIEW :

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

Welcome to the unique world of Explorent, where our passion is to transform vacation homes and boutique hotels into unforgettable experiences, placing guests right at the heart of the destination markets they’ve come to explore.

At Explorent, we are driven by a quest for excellence. Whether it's in market analysis, our strategic property renovations, or simply in the personalized customer service we offer.

What makes us different is that with every property, we strive to capture guests' attention and drive bookings by highlighting and optimizing the unique features of each space as well as its natural surroundings.

When you come to work with us, you’ll be invited into a company that values it’s people and into the warm hospitality of South Eastern Tennessee.

Nestled in a picturesque valley and only minutes from Great Smoky Mountain National Park, it is a paradise for outdoor enthusiasts and a great place to put down roots and strike a desirable work-life balance.

Interested, but live out of state? Relocation assistance is provided for the right candidate.

POSITION SUMMARY :

Your role as our General Manager will not be just to ensure smooth operations at our boutique hotel and venue but also to be a transformative force in our exciting rebranding journey.

With us, you won't just be managing day-to-day operations spanning revenue management, housekeeping, maintenance, and front desk;

you'll be a leading figure in shaping the identity of our property, turning it into a vacation destination that's truly special.

For this role, your collaborative abilities will be crucial. Working closely with the Event Manager, you'll maximize group bookings and harmonize operations between the hotel and the event venue, all while forging a new path for our brand.

This is an unprecedented opportunity for you if you're an ambitious leader who thrives on challenges, possesses a knack for problem-solving, and loves working in a team-oriented environment.

If you have a passion for creating exceptional guest experiences and the thought of making your mark amidst the stunning beauty of Townsend, Tennessee, thrills you, this role will offer you the ideal balance between professional challenge and lifestyle fulfillment.

Apply today to join our dynamic team in creating something extraordinary. We’re looking forward to reviewing your application.

RESPONSIBILITIES :

• Oversee all the day-to-day operations of the hotel, ensuring seamless processes that result in the highest level of guest satisfaction
• Hire, manage, and lead an efficient team while fostering a positive and collaborative work environment
• Coordinate hotel functions cross-departmentally, including housekeeping, maintenance, reservations and front desk.
• Assist the Event Manager with group bookings and ensure smooth operations between the hotel and venue.
• Focus on constantly improving and implementing operational procedures to drive efficiency and guest satisfaction.

QUALIFICATIONS :

• A degree in hospitality management, business administration or related field preferred
• 7 years minimum of experience in the hotel industry
• General Management experience (preferably in a hotel setting)
• Previous experience with hotel pre-openings is highly desirable
• Exceptional leadership and team management skills

COMPENSATION & BENEFITS :

Annual Salary : $80,000

Bonus : up to $10,000-15,000

Benefits :

• Paid time off, such as PTO, sick days, and vacation days
• Relocation assistance
• Professional Growth Opportunities
• Employee Discounts

Schedule : Able to work regular business hours with the flexibility to work after hours and on weekends as needed.

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