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College Coach (SF Bay Area, CA)

College Coach (SF Bay Area, CA)

Beyond 12, Inc.Atlanta, GA, US
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Overview

Beyond 12 is a national technology-based nonprofit that was launched in 2010 to dramatically increase the number of students from under-resourced communities who graduate from college and translate their degrees into meaningful employment and choice-filled lives. In partnership with high schools and colleges, our college success platform and our virtual coaches provide students with the academic, social, and emotional support they need to succeed in higher education and beyond. We envision a world in which a student's zip code and parent's level of education will no longer predict their college graduation outcomes or their future success.

COLLEGE COACH

THE POSITION

Are you a recent college graduate who is passionate about lifting other students as you climb your own ladders of success? You could inspire the next generation by becoming a college coach. You will work with college students virtually — by phone, text messaging, email, and social media — to help them navigate the beginning of their college career and, ultimately, earn a degree. You will use your academic and personal experiences to help your students set goals, create education plans and budgets, and manage their time effectively so they can be successful in and out of the classroom.

You will also consistently collect important data about your students to monitor progress and help Beyond 12 better understand college persistence and graduation trends.

ABOUT YOU

You are passionate about having an impact on the lives of college students from underrepresented backgrounds. You consistently demonstrate empathy and respect by seeking to understand the obstacles others face and by creating a safe and supportive environment in which they can interact with you virtually. You are comfortable with technology and understand the important role that data plays in providing insights that can help address our most intractable social challenges. Finally, you pursue all tasks with energy and drive, never giving up even in the face of obstacles and setbacks.

YOUR QUALIFICATIONS

  • Deep commitment to Beyond 12's mission, vision, and core values : Collaboration, Excellence, Innovation, Knowledge, Respect, and Trust.
  • Experience working with students from under-resourced communities and those who are the first in their families to attend college, strongly preferred.
  • Results oriented and self directed with excellent organizational and time-management skills.
  • Comfortable capturing and logging data or information, using it to draw insightful conclusions and consistently identify when additional information is needed.
  • Excellent interpersonal, oral, and written communication skills.
  • Strong desire to learn about education technology and college student success best practices, and to incorporate those lessons into the work.
  • Bachelor's degree from an accredited college or university with a minimum cumulative GPA of 2.5 on a 4.0 scale; demonstrated leadership and achievement in academic, extracurricular, volunteer, or professional settings.
  • Familiarity with office productivity programs (ex. : Google Docs, Google Calendar, Google Sheets, Slack), and web and mobile communication tools. Coaches will also be trained on using Salesforce and proprietary tools developed by Beyond 12 for connecting with students and logging data.
  • Candidates with bilingual fluency in Spanish and English are encouraged to apply, though it is not a required qualification.
  • Candidates who have attended community college before receiving their Bachelor's degree are encouraged to apply, though it is not a required qualification.

RESPONSIBILITIES

  • Provide personalized, motivating, and actionable coaching support to college students, offering guidance and direction in a timely fashion for any questions they have about their college journey.
  • On a daily basis, consistently collect, record, and interpret student data to guide coaching conversations based on Beyond 12 guidelines.
  • Participate in a 1-hour virtual weekly meeting with the coaching team and your manager to review coaching program updates, data logging cleanliness, partner questions, and program updates.
  • Provide perspective on college life and act as a facilitator, guiding students to the appropriate campus resources and helping them understand the commitment necessary to succeed.
  • Work with students to identify and overcome obstacles that may prevent them from completing their college journey and pursuing their career path.
  • Ensure safety during virtual coaching interactions, actively listening and asking powerful questions that address a student's needs.
  • Participate in Program department projects such as coach hiring, student newsletter creation, coach training, and quality assurance implementation.
  • YOUR IMPACT

  • Because of your guidance and empathy, a high percentage of your students enroll in their second year of college (many are first in their family to go to college).
  • Your enthusiasm and tenacity contribute to a high level of ongoing student engagement in our coaching program.
  • When surveyed, a majority of your students report that you offered helpful advice and guidance and demonstrate increased knowledge and confidence after coaching.
  • Location

    San Francisco Bay Area, CA; Atlanta, GA; and Chicago, IL.

    Beyond 12 has offices in Oakland, CA, and Atlanta, GA, which are open and available for employees who live nearby and prefer an in-office setting. We operate as a hybrid organization, offering flexibility to work from home. For this role, we are focusing on candidates based in the San Francisco Bay Area, CA; Atlanta, GA; and Chicago, IL.

    Why Join Us?

    At Beyond 12, you'll be part of a mission-driven, dynamic team that values diverse perspectives, fosters collaboration, and balances hard work with connection and fun. We are committed to creating an environment where every team member can thrive personally and professionally.

    Compensation & Benefits

    Annual salary is location-based.

  • Chicago, IL - $59,000
  • Atlanta, GA - $53,276
  • Comprehensive Benefits Package

  • Medical, dental, and vision insurance for employees and their families
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
  • Mental health support through Headspace Care and other wellness resources
  • Virtual and in-person healthcare with One Medical and Omada
  • Wellness perks, including gym discounts and fitness apps
  • Professional and personal development budget
  • Employee Assistance Program (EAP)
  • Hybrid work flexibility - Offices in Oakland, CA, and Atlanta, GA, plus option to work from home
  • Beyond 12 is an equal opportunity employer and welcomes candidates from diverse backgrounds and those who were the first in their family to graduate from college.

    HOW TO APPLY

    Interested and ready to take the next steps? We provide a detailed and honest deep-dive on this role and our organization in our FAQs.

    The due date for your application was May 4, 2025 at 11 : 59pm PT.

    We review all applications and you will be notified of your status either way. Due to the number of applications we are unable to provide any individual feedback. If you are selected to move forward, you will be contacted for an on-demand video interview via email. If you advance, the final interview will take place on Tuesday, June 3rd, or Wednesday, June 4th via Zoom. Decisions will be announced by mid-June. Start date for Coaches is July 10, 2025.

    Please review our FAQs for additional information about the coaching roles.

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