Senior Technical Support Contractor

Job Description

Job Description

The Sr. Tech Support personnel will perform a variety of comparatively complex IT planning, support, and project-related duties.

Must demonstrate an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This contract (1099) role is located on-site at various customer locations with moderate travel expected throughout Louisiana.

The position is expected to last until January 2024. The term of this contract could be extended based on business needs.

Responsibilities include but are not limited to :

• Providing IT support to our users
• Microsoft Hyper V Management
• Microsoft Windows Server Operating Systems (to include Active Directory Domain Services)
• Cisco Infrastructure Management
• Endpoint Protection Management and Deployment
• Microsoft Exchange and / or 0365 GCC Tenant migration and management
• Handling day to day operational tasks
• Maintaining security and operational policies on new and existing systems
• Windows / Office
• Resolving any issues related to our infrastructure, both internally hosted and cloud-based. This includes : email, printers, wired and wireless networks within the offices, video conferencing and VPN
• Researching and implement new and innovative solutions to the technical challenges that arise
• Maintain our technical facilities to the highest standard
• Ability to manage multiple tasks
• Willingness to work flexible / odd hours at times based on business need
• Travel throughout the state of LA is required

Qualifications :

• 3-5 years experience on an ITOps team
• Active Directory Domain Services, Group Policy Management
• Windows Imaging and Driver Management
• User Profile analysis and migration
• Excellent organizational, presentations and communication skills
• Ability to work independently to resolve issues while following team led instructions

Preferred qualifications :

• Advanced troubleshooting with basic hardware and software components
• Network experience with many different layer 2 manufactured devices
• Windows Deployment Services
• Desktop and Mobile Device imaging and user transition
• Data analysis, Application Rationalization, and migration
• Third party software to be migrated and handled on a case by case basis

We invite qualified candidates to email their resume to [email protected].

Avexon is an equal opportunity employer.

Company Description

Avexon delivers a unique combination of professional information technology services to clients with leading-edge hardware and software solutions that will deliver an end-to-end partner for our clients technology needs.

Our technology consultants gain a deep insight of business needs and determine the best information technology solutions to fit our client’s specific goals by delivering a customized, cost-effective solution unmatched by other vendors.

Company Description

Avexon delivers a unique combination of professional information technology services to clients with leading-edge hardware and software solutions that will deliver an end-to-end partner for our clients technology needs.

Our technology consultants gain a deep insight of business needs and determine the best information technology solutions to fit our client’s specific goals by delivering a customized, cost-effective solution unmatched by other vendors.