Position Mission : The mission of the Team Member Service Champ is to deliver exceptional customer service and maintain a clean, welcoming environment for all guests.
This role is critical in ensuring customer satisfaction by providing friendly, accurate, and efficient service both in-store and through the drive-thru, while upholding the cleanliness and operational standards of the restaurant.
Responsibilities Include :
- Extend a friendly greeting to every customer.
- Accurately take and repeat orders.
- Handle customer payment with care and integrity
- Count correct change or process a credit card accurately
- Meet speed targets for drive-thru service.
- Triple-check every order for accuracy.
- Be an expert on the menu and answer customer inquiries.
- Clean restrooms and dining rooms regularly.
- Clean and stock the drink and condiment stations.
- Check the parking lot for trash and ensure it is clean.
Required Skills, Knowledge and Abilities :
- Excellent communication and interpersonal skills.
- Ability to provide a friendly and welcoming atmosphere for customers.
- Ability to accurately take and repeat orders.
- Ability to work in a fast-paced environment.
- Strong organizational skills to ensure cleanliness and order accuracy.
- Familiarity with the menu to assist customers with inquiries.
- Understanding of basic cleaning and maintenance practices.
Physical Demands :
- Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more.
- Move throughout the restaurant for extended periods (up to 10-12 hours per day).
- Move 50 lbs. for distances of up to 10 feet.
- Balance and move up to 25 lbs. for distances of up to 50 feet.
- Understand and respond to team members' and guests' requests in a loud environment.
- Stand, walk, sit, use hands and fingers to handle or feel objects, tools, or controls.
- Reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl.
- Talk or hear; taste or smell.
- Specific vision abilities required : close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The duties of this position may change from time to time. Alvarado Restaurant Nation reserves the right to add or delete duties and responsibilities at the discretion of Alvarado Restaurant Nation.
This position is descriptive and is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Alvarado Restaurant Nation is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation
PI253770535
Customer Service Representative - State Farm Agent Team Member
As an Agent Team Member, you will receive. Ability to work in a team environment. Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents ma...
Customer Service Representative - State Farm Agent Team Member
As a Customer Service Representative - State Farm Agent Team Member with Erin Carnett - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordina...
Team Member: Service Champion (NM)
The mission of the Team Member Service Champ is to deliver exceptional customer service and maintain a clean, welcoming environment for all guests. Understand and respond to team members' and guests' requests in a loud environment. This role is critical in ensuring customer satisfaction by providing...
Insurance and Financial Services Position - State Farm Agent Team Member
State Farm Insurance Agent located in Albuquerque, NM is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Carlos Salazar - State Farm Agent, you will build and develop customer relationships within the community to promote and sell State Farm prod...
Team Member: Food Champion (NM)
The mission of the Food Champion is to ensure the highest quality of food and service for our guests by meticulously preparing menu items to exact specifications, maintaining cleanliness and safety standards, and effectively communicating with team members. Understand and respond to team members' an...
Service Team Member
Store - ALBQ-ALAMEDA, NMDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and v...
Team Member - KFC (NM)
Alvarado Restaurant Nation is seeking talented and passionate team members to join our family and help us Deliver Delight to our guests, teams, and communities! We are a minority-owned family business and a top franchisee of Taco Bell with over 250 restaurants in 5 states. You execute team member fu...
Lead Food Service Team Member - Maverik
Be a leader and team player as you conduct orientation and training to team members ensuring proper & safe food preparation. Provide excellent customer service to our awesome customers. You thrive in a fast-paced environment and your ability to multitask ensures that there’s never a dull moment. ...
Team Member - Burger King Bernalillo NM
Restaurant Managers and other Team Members to maintain operational standards and procedures. This position has direct interactions with Guests and members of the field operations team. Comfortable working in a fast-paced environment. ...
Customer Service Representative - State Farm Agent Team Member
As an Agent Team Member, you will receive. Ability to work in a team environment. Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents ma...