Job Description
Job Description
The Route Field Service Technician a liaison between Shaffer and his / her assigned locations / customers responsible for customer relations, installs, and repairs.
Our customers vary from bars and clubs to restaurants and bowling alleys. At Shaffer, our technicians enjoy a strong camaraderie and take immense pride in their work.
What will your day look like as a Service Technician?
- Drive company owned vehicle to assigned customer locations on a designated route.
- Interact with customers and other employees in a professional and courteous manner
- Count and deposit money, entering meter readings and the proper information into coin software.
- Fill and maintain all ATM’S on route.
- Fill and maintain all cranes or games on route. This includes loading the proper plush and product, checking for bill jams, etc.
- Installation and repair of entertainment, arcade and amusement equipment
- Install TVs, monitors, digital jukeboxes, A / V and sound systems.
- Set up WIFI networks and manage cable runs.
- Troubleshooting, repairing and performing preventive maintenance on existing equipment
Normal work hours are M-F 8-5 PM, along with rotating weekend and holiday on-call
Position Requirements
- Interact and build rapport with customers
- Able to do math / count money
- Mechanical Aptitude
- Prior field service experience desired
- Flexibility to work evenings, weekends, and holidays as needed.
- A valid Driver's License and clean Motor Vehicle Record are essential.
- Must be at least 21 years old (some of our customers have age restricted entry)
- Organized and Punctual
Physical Requirements
- Lifting an average of 50 pounds
- Able to use hand tools
- Capable of crawling in confined spaces like ceilings and attics
- Climbing ladders
- Unloading equipment
Benefits
- Health & Wellness : Medical, Dental, and Vision plans to prioritize your well-being.
- Financial Security : Life insurance and 401(k) with 4% company match to secure your future as well as tools and access to advisors to secure your financial future
- Stock Ownership 100% employer funded, no cost to you
- Company car and iPhone
- Paid time off and holidays
- Paid volunteer time
- Company paid STD / LTD insurance
Shaffer is an equal opportunity employer and will give consideration to all qualified applicants without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
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