Field Service Technician

Overview

Prestige Maintenance USA provides scalable janitorial and facilities maintenance services using environmentally sustainable solutions.

We’re based in Plano, Texas just north of Dallas and have more than 3,000 employees nationwide. We customize janitorial and facilities-maintenance programs for clients in many industries, including distribution, fitness, grocery, retail, and transportation.

We are proud to be a woman-owned business led by Rachel Sanchez, CEO, and Jason Dinverno, CXO, whose parents, Marie and Alex Dinverno, established the company in 1976.

As a women’s business enterprise, certified by WBENC, we look to partner with suppliers, clients, and team members who share our values.

Not only are we a diverse supplier, but we also have our own supplier diversity program where we actively engage in partnership with other diverse suppliers.

The solutions we provide are scalable flexible enough to meet the needs of any size enterprise, from Fortune 500 and mid-market clients to small businesses.

As the facilities maintenance and janitorial industry changes, independently owned companies like PMUSA are becoming less common.

This allows us to focus on what’s right for our customers, not for shareholders.

Our nimbleness enables us to deliver a greater depth of service and responsiveness as well as a large pool of talent, without the hassles often associated with the largest of companies.

Yet our large employee base, history, and national footprint mean we have the resources to serve clients of all sizes, from national, multi-site retail chains to smaller, independently-owned businesses.

Job Skills / Requirements

The Warehouse Equipment Specialist position primarily performs general warehouse duties and activities such as preparing / receiving / inspecting inbound and outbound shipments, operating freight handling equipment, maintaining inventory, and performing facility maintenance activities.

This position will also perform mechanical tasks and will be required to travel to customer job sites.

EXPECTATIONS FOR SATISFACTORY JOB PERFORMANCE

ESSENTIAL FUNCTIONS : · Oversees UPS ground inbound / outbound shipments· Travels to local accounts as needed to deliver / recover supplies and equipment· Performs onsite equipment preventive maintenance for local accounts· Repairs specialty floor equipment (auto scrubbers, burnishers and vacuums, for example) onsite and in the warehouse· Prepares outgoing freight and ground shipments· Receives incoming freight and ground shipments· Maintains warehouse organization, maintenance and general good housekeeping activities· Completes timesheets and administrative duties on time as required· Provides general office cleaning as needed in the Plano office SECONDARY FUNCTIONS : · Assists with special office / warehouse projects as needed (painting, high dusting, light carpentry, light bulb replacement, ceiling tile replacement, window cleaning)· Assists with facility maintenance repairs, under the guidance and direction of a Maintenance Technician.

Facility maintenance repairs could include plumbing, electrical, HVAC, general carpentry, painting, drywall repair, locks and preventative maintenance work.

Replaces lavatory and break room consumable supplies as needed · Maintains facility exterior / grounds and dock cleanliness· Removes snow and applies salt to the parking lot / sidewalk as needed· Assists with new account start-up efforts as needed

EDUCATION AND CERTIFICATIONS

High school diploma or equivalent, at least five years of equipment experience

REQUIRED SKILLS : · Valid driver’s license· Basic computer knowledge including MS Word, Excel, Outlook, database software, and typing skills· Understanding of general warehousing procedures, processes and systems· Ability to follow verbal and written instructions· Able to meet deadlines;

work under time restraints· Able to manage time and multiple projects effectively· Ability to follow directions under minimal supervision· Capable of operating forklift and other common warehouse equipment / machinery PREFERRED SKILLS : · Bilingual (English / Spanish) · Knowledge of HazMat shipping regulations, policies, and procedures· Mechanical aptitude for maintaining and repairing equipment

PERFORMANCE FACTORS

• Able to read and communicate in English· Requires physical exertion to manually move, lift, carry, pull, or push heavy objects or materials up to 50 pounds.
• Repetitive motion involved on a daily basis may include, but not limited to, bending, twisting, pushing, pulling, reaching, climbing, and squatting· Ability to operate small power tools· Requires stooping, kneeling, crawling, bending, turning, and reaching into areas not fully air conditioned.
• Able to stand and walk for extended periods of time to include climbing / descending stairwells and ladders· Able to occasionally move about inside the office to access files, office machinery, etc.
• Must have good hand dexterity to process a high volume of email communication & other electronic communication. · Can work independently and in stressful environments· Able to drive between customer locations.
• Some local area travel using personal vehicle. Approximately 25% of the time and will vary during the month and week· May have responsibility to enter customer facilities that require background screening.
• Regular, consistent and predictable attendance

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