Job Description
Employer : Discover Products Inc
Job Title : Lead Customer Contact Strategy Specialist(multiple openings)
Job Location : Riverwoods, Illinois
Job Type : Full Time
Duties : Manages projects from inception to implementation. Obtains business support, defines requirements, authorizes project documentation, leads walk throughs, creates, and executes test cases, and ensures projects meet milestones and timelines.
Telecommuting and / or working from home may be permissible pursuant to company policies.
Requirements : Employer will accept a Bachelor's degree in Mathematics, Engineering, Statistics, Computer Engineering, Information Technology, or related field and 4 years of experience in the job offered or in a finance or analyst-related occupation.
- Position required skills : Position requires experience in : Project management using Agile Methodology such as Excel, Jira, and PowerPoint;
- Technical Product lifecycle development; Using SQL to retrieve data analysis on databases such as Teradata and Oracle; Agile project management using tools such as Jira;
Data analytics using Teradata and Snowflake; Business process mapping using Visio; and 7. Incident Management.
Position eligible for incentives under Employee Referral Program
Rate of Pay : The base pay for this position generally ranges between $102,606.00 to $127,900.00. Additional incentives may be provided as part of a market competitive total compensation package.
Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
We also offer a range of benefits and programs based on eligibility. Learn more at .
Application Deadline :
The application window for this position is anticipated to close on Jul-22-2024. We encourage you to apply as soon as possible.
The posting may be available past this date, but it is not guaranteed.
Benefits :
We also offer a range of benefits and programs based on eligibility. These benefits include :
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at .
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status.
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