TikTok Shop Senior UX Designer - Logistics

Responsibilities

Please ensure you read the below overview and requirements for this employment opportunity completely.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

About the team

TikTok Shop is an innovative e-commerce solution which enables merchants, brands and creators to sell products directly on TikTok.

Being part of the TikTok Shop Design team member, you will be able to utilize qualitative / quantitative studies to collect user feedback, create a deep understanding and empathy for our users, and work cross-functionally with design, product, and marketing teams to meet the business needs.

On the TikTok Shop business design team, we believe in design that prioritizes usability, functionality, and impact. Our team is strategically located in diverse cities, blending cultural insights and global perspectives.

Centered on B2B solutions in operations and finance, we collaborate closely with stakeholders to create designs that enhance efficiency and user experiences.

Join us to be part of a team pioneering design innovation and setting new industry standards.

Responsibilities :

• Responsible for logistics and supply chain business platform design.
• Collaborate with cross-functional teams, including product managers, researchers, content designers, and engineers, to contribute to high-level strategic decisions and execute impactful global product experiences.
• Lead large-scale projects 0 to 1, managing uncertainty, ambiguity and complexity to ensure the delivery of meaningful and quality experiences.
• Drive design solutions based on user needs, business goals, and technical constraints for each project.
• Actively participate in business discussion and drive end-to-end experience optimization to achieve business metrics.

Qualifications :

• Bachelor's degree or higher in design-related field. 8+ years of business-facing product design experience.
• Knowledgeable about various design principles and common design patterns. Capable of incorporating user research, competitive analysis, data analysis, and other methods to independently complete information architecture, interface layout, workflow, UI design, design specifications, etc.
• Experience in designing and delivering a comprehensive product with complex flows, multiple scenarios, and edge cases.
• Demonstrated ability to empathize with and develop solutions for users.

Job Information :

The base salary range for this position in the selected city is $164160 - $303012 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.

Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses / incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life.

We offer the following benefits to eligible employees :

• We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match.
• Dental, Vision, Short / Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through our EAP and Lyra.
• A 401K company match, gym and cellphone service reimbursements.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

J-18808-Ljbffr