Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Compensation :
$18 - $19 hourly
Responsibilities :
- Communicate with housekeeping to make sure guest rooms are ready
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Field customer complaints when necessary
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- General bookkeeping : ensure all hotel guest account information is accurate and up-to-date
Qualifications :
- 1+ year of hotel industry experience or related job preferred
- Has experience answering telephone calls and troubleshooting stressful situations
- High school graduate, GED recipient, or equivalent
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- Exhibits working knowledge of Microsoft Office and reservation management systems
About Company
Located just outside of Seattle and Tacoma, La Quinta® by Wyndham Auburn provides a memorable stay in the Pacific Northwest.
Our modern hotel is steps from restaurants, shops, and entertainment in downtown Auburn, and just a short drive from the Muckleshoot Casino, Wild Waves Theme & Water Park, and Tacoma's commercial and museum district.
Downtown Seattle and Seattle-Tacoma International Airport (SEA) are also within driving distance. While you're here, settle in with free daily breakfast, a heated indoor pool, and our fitness center.
Hotel Front Desk Clerk
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional st...
Front Desk Clerk
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable. Be knowledgeable and helpful about the local area, the hotel and hotel services. Extensive knowledge of the hotel, its services and facilities; General knowledge of th...
Hotel Front Desk Night Auditor
Hotel Front Desk Agent (Full time or Part Time). Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Uses persuasive selling techniques to sell rooms and to promote other services of...
Front Desk Agent
We are looking for a motivated individual to join our Hotel Monaco Front Desk Team! . About Hotel Monaco (189 + Meeting Room/Banquet Space): Premier Downtown Seattle Hotel. Thanks to a lobby that's been known to drop jaws, luxurious yet playful guestrooms, a location that's the envy of every other d...
Hotel Front Desk/ Receptionist
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional st...
Front Desk Associate
As a Front Desk Agent, you will play a vital role in ensuring the smooth operation of our hotel. Assist with other front desk duties as needed. Provide information about the hotel, local attractions, and amenities. ...
Hotel Front Desk Night Auditor
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required. Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as r...
Hotel Front Desk Associate
Hotel Front Desk Agent (Full time or Part Time). Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Uses persuasive selling techniques to sell rooms and to promote other services of...
Night Auditor/ Hotel Front Desk
Front desk agents represent the hotel to the guests throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care. Hotel Night Auditor /Overnight Shift /Front Desk Agent. Our hotel has an opening with the front desk and we are ...
Hotel Front Desk Supervisor
Works closely with the General Manager in overseeing hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. Supervises the work of hotel front desk department. Responsible for the operation of front desk of the hotel in the...