IT Operations Engineer

Job Description

Job Description

IT Network Operations Engineer

• US Citizens or GC Holders
• NYC - Hybrid Remote- a few days on-site

Salary Range : $85,000-$105,000

Responsibilities :

• Define and document WAN, LAN and VPN build processes including testing and quality assurance; research and design alternative solutions to improve network performance, usability, and reliability.
• Manage overall deployment methodology for WAN, LAN, and VPN.
• Lead in response of defining and analyzing networking issues escalated from help desk.
• Analyze Problem Management and Root Cause Analysis reports and search for trends and solutions to prevent future problems;

engages other teams to aggressively address significant problems.

• Adhere to existing processes as documented and actively participate in the development of new processes that adhere to best practices methodology.
• Evaluate and anticipate the impact of technical solutions environments; identify key performance indicators to quantify systems performance and deployment deliverables.
• Identify and maintain a definitive network related software and firmware standards and software and firmware lifecycle.
• Research and make recommendations on new technology products and services in support of procurement and development efforts.
• Possess a strong understanding of coding concepts (PowerShell, SNMP, WMI and vbs).
• Possess a strong understanding of network protocols (TCP / IP, iSCSI, UDP), switching technology and ports.
• Possess a strong understanding of integration design and reference architecture.
• Possess a strong understanding of High Availability, DNS, DCHP, AV and firewalls.
• Ensure that solutions meet business requirements and goals, fulfill end-user requirements, and identify and resolve issues (execution of a plan that turns an idea into a solution).

EDUCATION REQUIRED

Bachelor’s Degree in Computer Science or related field or, an equivalent combination of education and related work experience required.

EXPERIENCES AND / OR SKILLS REQUIRED

• Four (4) years’ work experience in Information Technology.
• Cyber security experience preferred.
• Demonstrate design, development, and implementation of highly complex solutions.
• Demonstrate logical approach to problem solving and high-level analytical capabilities, programming and related technical skills showing ingenuity and creativity, including an attention to detail and an understanding of business process and constraints.
• Work within a change management framework that incorporates distinct development, test and production environments, solution promotion and deployment processes, as well as solution testing and defect management.
• Demonstrate knowledge of application system infrastructure, technology, and concepts in an enterprise IT environment, with the ability to grasp quickly new technologies, applications, and concepts, and apply them as required.
• Demonstrate ability to work in a team environment, meet deadlines, mentor, share knowledge and take on responsibility and accountability for assigned areas.
• Demonstrate ability to organize ad structure a growing inventory of application assets and be able to draw and maintain diagrams that can quickly convey the overall context of the environment / solution.
• Demonstrate experience in participating in multiple projects and ability to work with limited supervision, showing creativity, innovation, motivation, initiative, and professionalism.
• Must have excellent interpersonal, analytical, written, and verbal communication skills; including, the ability to convey information to non-technical colleagues in a concise and clear way.
• Demonstrate understanding and sensitivity to multi-cultural values, beliefs, and attitudes of both internal and external contacts.
• Demonstrate appropriate behaviors in accordance with the organization’s vision, mission, and values.
18 days ago