Job Description
Job Description
Clear Concepts Management is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth.
We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Customer Service Representative, you will play a crucial role in building and maintaining strong relationships with clients and fostering positive interactions to drive customer acquisition success.
Customer Service Representative Responsibilities :
- Collaborate with cross-functional teams, including marketing, customer service, and operations, to ensure seamless campaign execution
- Proactively engage with customers to understand their needs, preferences, and challenges
- Provide exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring customer satisfaction
- Assist in maintaining accurate and up-to-date sales records, customer databases, and campaign reports to discuss with management and Customer Service Representative teams
- Troubleshoot issues, identify solutions, and liaise with internal teams to ensure timely resolutions
- Identify opportunities for upselling and cross-selling additional services that align with the client's needs and objectives
Customer Service Representative Qualifications :
- Proven experience in customer service, account management, or a similar role
- Excellent interpersonal, communication, and negotiation skills
- Strong problem-solving abilities and a solution-oriented mindset
- Proficient in using CRM software and other relevant tools
- Ability to multitask, prioritize, and manage time effectively
- Adaptability and resilience in a fast-paced and evolving environment
- A passion for customer satisfaction and a genuine interest in helping clients succeed
Our Customer Service Representatives join forces with the Marketing and Sales teams to accomplish growth, engagement, and sales metrics for our clients.
Apply today for an opportunity to work with other eager professionals in the business and communications industry!
This position will involve in-person collaboration with various departments within our organization and we are looking for candidates who can reliably commute to and from our office in San Rafael, CA.
If chosen for the position, the ideal candidate would be available to start within 2 weeks of receiving an offer.
LI-Onsite
Powered by JazzHR
sNP1MYI4z8
Customer Service Representative Fueler/Washer
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. Why join Penske as a Customer Service Representative, you ask? It's simple. Excellent customer service and communication skills. You will be...
Customer Service Representative - State Farm Agent Team Member
Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As a State Farm team member for Mary Spellman - State Farm Agent, you will build and develop c...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Customer Service Representative ( REMOTE WORK )
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits....
Customer Service Representative
Brown & Associates seeks a Customer Service Representative for our team. Provide and take pride in providing excellent customer service. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The firm specializes in...
Airline Customer Service Representative (GENERAL) at SFO Airport - $21.72 w Health / $24.07 wo
Excellent advancement opportunities.Voluntary dental, vision, and a matching 401k plan.Amazon Incentives and travel perks.Are you excited yet? Fantastic! We are too.But we are just getting started.You will also learn to perform the following functions throughout the course of your employment :.Learn...
Customer Service Representative
Customer Service Representative. The successful candidate for this role will have a strong command of the company’s customer service policies and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. We need an enthusiastic individual who ...
Customer Service Representative
As a Customer Service Representative, you’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store experiences. Overview: At California Check Cashing Stores, we’re more than a financial servic...
Work From Home Customer Service Representative - Part Time
Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time. If you are the type of person who is self-motivated and comfortable working on your own at home, enjoy such work as email customer service, data entry and review products, then you are the...
Customer Service Representative - Print Industry
We are currently seeking a proactive and experienced on-site Customer Service Representative who has experience within a printing industry, who can become an integral member of the team. Excellent Customer Service skills and experience. Accurately codes customer tickets in accordance with compa...