Job Description
Job Description
Position : Full Stack Software Engineer
Location : Seattle, WA (In-office)
About the Company :
This innovative startup is transforming non-emergency call handling for 9-1-1 centers. By leveraging AI technology, the platform automates and resolves non-emergency calls, allowing 9-1-1 operators to focus on critical emergencies.
The company is on a mission to optimize the efficiency of emergency call centers, reducing human intervention for repetitive tasks and streamlining operations.
Team Size :
You will be joining a small, dedicated team working to improve emergency communication centers (ECCs) by providing end-to-end solutions through cutting-edge technology.
About the Role :
As a Full Stack Software Engineer , you will be involved in both technical development and customer interaction. You'll be responsible for designing, building, and delivering end-to-end solutions that meet customer needs.
This is a unique opportunity for engineers who want to engage with customers and understand their challenges firsthand, spending 20% or more of your time on-site with customers, offering direct integration assistance and support.
Key Responsibilities :
- Design and build full-stack solutions to meet customer needs using modern technologies.
- Engage with ECCs to understand the challenges they face and offer customized solutions.
- Be hands-on with the entire software development lifecycle from ideation to deployment.
- Provide technical support, customer service, and integration assistance.
Requirements :
- 3-7 years of experience in software engineering.
- Strong technical skills with experience in React, Python, containerized applications, and Azure (preferred).
- Excited about being customer-facing for at least 20% of your time.
- Proven track record of shipping products and handling full-stack development.
- Ability to break down and communicate deeply technical information clearly.
- US Citizen only (due to the nature of the industry).
Nice-to-Haves :
Previous experience as a founder or being part of the first 10 employees at a startup is highly preferred.
Screening Questions :
- What's the most fun you've ever had at work?
- Why do you want to work at a startup?
- Are you open to working in person at the Seattle office?
- Do you have a GitHub, portfolio, or website to showcase your work?
- What are your salary expectations?
Compensation & Benefits :
- Salary : Up to $180,000
- Equity : TBD
- Benefits : Comprehensive health, dental, and vision coverage.
Open to relocation candidates : Yes