Position Summary
The Server delivers restaurant style dining services with a hospitality focus in accordance with all laws, regulations and Century Park standards.
Reports to the Dining Services Director (or Dining Room Supervisor). *Lead server trains and guides new servers.
Qualifications
- High school graduate or equivalent preferred
- Prior healthcare experience preferred
Primary Job Responsibilities
Lead Server Duties
- Trains and guides new Servers according to Century Park standards
- Assists with meal counts and tickets
Server Duties
- Assists and ensures dining room set up with servers
- Assists with dish room tasks
- Attends pre meal menu review meeting
- Performs duties at assigned station beverages, salad bar)
- Performs and ensures completion of assigned cleaning and prep work duties
- Greets residents and visitors in a welcoming manner
- Assists residents with food selection
- Checks for beverage refills timely
- Serves residents timely and with appropriate serving techniques
- Serves meals using trays
- Strips and resets tables as needed during serving times
- Removes dishes throughout meal service and delivers to dishwashing area
- Removes soiled linens and places in designated laundry areas
- Prepares tables for next meal
- Removes trash and keeps dining room clean, dry and free of safety hazards
- Prepares for next meal : cleans tables, wipes out chairs, fills condiment containers, mops, sweeps, cleans coffee maker, juice machine, etc.
Additional Requirements
- Must enjoy serving seniors
- Must demonstrate excellent customer service and hospitality
- Must maintain positive resident and guest relations through a courteous, cooperative and understanding manner
- Must demonstrate trustworthiness and dependability
- Must reasonably accommodate resident preferences in dining services
- Must work efficiently and effectively with little to no supervision
- Must be able to receive and resolve complaints graciously
- Must always be in proper attire and well groomed
- Must attend company appointed ServSafe class
- Displays integrity and professionalism by adhering to Century Park’s Code of Ethics and completes all required compliance training
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