Job Summary
Accepts and processes residents staying in lodge / shelter overnight; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules;
maintains accurate and complete records and logs containing pertinent information; ensures that lodge / shelter is maintained in a neat and proper order.
Knowledge, Skills, and Abilities :
Knowledge of basic recordkeeping practices and procedures
Ability to communicate effectively with clients in order to control, lead, and motivate behavior
Ability to work with the public encompassing all types of behaviors
Ability to work independently and with limited supervision while enforcing established policies and procedures
Education and Experience :
High school diploma or GED
One year experience performing security or social service work preferred,
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
Physical Requirements / Working Conditions :
Ability to meet attendance requirements
Ability to arrive on time for scheduled shifts
Ability to read, write, and communicate the English language
Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action
Ability to perform combinations of sitting, standing, and walking on a frequent change basis
Distance of travel is usually within the same building
Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time
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