HOST/HOSTESS

Bell Bank Park Powered by Legacy Sports USA has an excellent and immediate opening for a Host / Host at the Bell Bank Park Powered by Legacy Sports USA opening in January of 2022.

Bell Bank Park Powered by Legacy Sports USA is a 320-acre multi-use family, sport and entertainment complex of outdoor and indoor team athletic facilities geared toward high-energy entertainment and sports in Mesa, Arizona.

Responsibilities :

The Host responsibilities include : welcoming customers to the food service environment, ensuring that they are seated and receive attentive service, inform guests of any restaurant promotions, and provide a smooth handoff to their server.

This includes maintaining a waitlist of patrons during busy meal service, passing out menus, and accepting phone calls.

Essential Duties and Responsibilities :

• Present a positive first impression
• Greeting and seating customers
• Maintaining a calm presence
• Compassionate and understanding demeanor
• Team player
• Well-spoken and confident
• Take and confirm reservations
• Support and assist servers
• Exceptional organization and time management
• Effective written and verbal communication skills
• Ability and willingness to collaborate
• Capable of learning quickly and memorizing menu details
• Comfortable working in a fast-paced environment
• Make suggestions based on customer tastes and preferences
• Build a rapport with regular customers to create a positive atmosphere
• Impeccable customer service and social perceptiveness
• Ability to evaluate customer satisfaction and responsiveness
• Physical ability to stand and walk for long periods of time
• Clean and organize the host stand as needed
• Adhere to company guidelines and house rules
• Ensure assigned areas are fully stocked and ready for operation
• Execute all security, safety, and sanitation standards
• Respond and assist with all guest service issues concerning the food and beverage operation and notify the Food and Beverage Manager of any issues
• Report issues with equipment
• Perform opening, closing, and side work duties as instructed and according to proper guidelines
• Keep workstation and equipment clean, organized, sanitized, and sufficiently stocked
• Follow and uphold all health codes and sanitation regulations
• Display a positive attitude towards team members

Job Requirements

• Must be able to work extended shifts of 10 hours or more as business dictates
• Must be flexible with schedule and able to work different shifts
• Must be able to stoop, bend and perform extensive standing and walking including stairs
• Frequent lift / push / pull items and objects weighing 10-15lbs; occasionally lift / push / pull objects weighing 30-60lbs
• May be required to perform diverse physical tasks
• Possible hazards include, but are not limited to slips, trips, falls, burns, cuts and strains
• Ability to experience and evaluate services

Job Type : Part-time

Pay : $7.00 - $15.00 per hour

Benefits :

• Employee assistance program
• Employee discount
• Flexible schedule
• Referral program

Physical Setting :

• Casual dining restaurant
• Fast casual restaurant
Schedule :
• Day shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Night shift
• Weekend availability
Supplemental Pay :
• Tips
• Tips

Work Location : One location

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