PLEASE NOTE : THIS IS A POSITION WITH "THE UPS STORE" NOT "UPS". UPS STORES ARE PRIVATELY OWNED
Starting at $14.50 / hr Plus Profit Sharing and Commissions after 90 Days.
Positions Available at 2 locations : 4905 34th St.
and 3026 Central Ave., St.
Petersburg, FL
With potential to become Full-Time
Petersburg's #1 UPS Store is celebrating 40 years of providing customers with world-class customer service. We focus on exceeding customer's expectations in everything we do and we do a lot : Packing, Shipping, Freight, Personal / Business Mailbox Services, Graphic Design, Digital Printing, Notary Services and much, much more.
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
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