Systems Administrator Associate - Security Clearance Required
Description
SAIC is seeking a System Administrator (Journeyman) with an active TS / SCI to provide IT and customer support for a diverse team of government, contractor, and SAIC personnel.
Duties and Responsibilities :
- Responsible for providing technical assistance and support related to computer systems, hardware, or software.
- Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
- Responds to email or chat messages for customers seeking help.
- Walks customers through problem-solving process.
- Runs diagnostic programs to resolve problems.
- Follows up with customers to ensure issue(s) were resolved.
- Gains feedback from customers about system usage.
- Creates a ticket in the approved incident management system for all support calls received, or route user support calls to appropriate IT Help Desk.
- Attempt First Call Resolution (FCR) for all requests received.
- Provide first contact for troubleshooting, and security issue / error resolution.
- Ability to support a dynamic environment, including outages and after-hours support.
- Provide ad-hoc support to the security team during periods of austere manning.
- Other duties as assigned.
Qualifications
- Experience in the DOD Community.
- Active DoD TS / SCI Clearance
- Exhibit excellent customer service, organizational and time management skills.
- DoD 8140 (formerly 8570.01-M); IAT Level I; A current A+ CE or Security+ CE Certification.
- Must have the ability to demonstrate strong business and organizational skills and have outstanding communication skills, both verbal and written.
- Must have good communication and interpersonal skills.
- Must be able to handle multi-level classifications of information with discretion.
- Must be detail oriented with the ability to manage multiple tasks.
- Motivated self-starters.
Attention to detail
Education Requirements :
Related Associate Degree with 1 2 years’ experience.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy : SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
HPC Systems Administrator - Security Clearance Required
Provide Linux systems administration support for MITRE’s HPC systems to ensure the availability, performance, and security of systems. For this position, MITRE will consider only applicants with security clearances or applicants who are eligible for security clearances. Only US citizens are eligible...
Senior Systems Architect - Sensor Integration - Security Clearance Required
Creating new architecture designs and integrating new architectural features into existing infrastructures while maintaining the integrity and security of enterprise-wide cyber systems and networks. As the world's leading mission capability integrator and transformative enterprise engineering provid...
Systems Integration Engineer (Government) - Security Clearance Required
AT&T has an opening for a Systems Integration Engineer for the TAC2O program providing managed IT support of SAP-IT systems for high-priority defense intelligence collection needs. These systems deliver their digital information payloads from across the globe and outer-space to the TAC2O platform fo...
Senior Systems Engineer (SETA) - Security Clearance Required
In this role you will be responsible for supporting our clients, meet their mission goals and strategic objectives by providing high-quality Systems Engineering and technical leadership expertise for design, development, evaluation of end-to-end systems and systems-oriented products through their fu...
SIGINT Exploitation Analyst - Security Clearance Required
TS/SCI clearance with polygraph is required. Do you have strong analytic skills and a problem-solving mindset? Are you looking for an opportunity to use those skills to support our warfighters, protect our national security, and inform our nation's leaders? As a SIGINT exploitation analyst, you will...
Cloud Solution Architect - Data & AI - CTJ - Top Secret - Security Clearance Required
Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. Government Top Secret Security Clearance. Ability to meet Microsoft...
GMF Application Architect - Security Clearance Required
The GMF application and associated tightly coupled validation and perfection applications represent a critical opportunity for modernizing legacy systems to enhance the taxpayer experience. Day-to-day job responsibilities will include working with the Unisys OS 2200 systems using COBOL (UCOB), DMS, ...
Linux Systems Administrator (Fluent Spanish, TS Clearance)
Position requires the ability to obtain and maintain a government issued security clearance. Bachelor of Science in Computer Information Systems, Computer Science or a similar discipline;. ...
Systems Administrator - Active Security Clearance
This Systems Administrator position is located in Northern Virginia with flexible core hours. The Systems Administrator provides in-depth support and problem resolution for information technology products, access administration, and/or applications. The Systems Administrator interacts with users to ...
Mission IT Operator, TS/SCI with CI Polygraph Security Clearance Required
Keywords: Springfield VA Jobs, Mission IT Operator, Servers, Security, Hardware, Software, Storage, Network Connectivity, Network, Systems Administration, Systems Administrator, Infrastructure, UNIX, Linux, Windows, VmWare, Configuration, Support, Technician, Virginia Recruiters, IT Jobs, Virginia R...