Customer Success Manager
A company is looking for a Manager of Customer Success Management to lead a team of Customer Success professionals.Key ResponsibilitiesLead, mentor, and develop a team of Customer Success ManagersBuild and maintain strong relationships with key customers and address their issuesDevelop and execute customer success strategies aligned with company goalsRequired QualificationsBachelor's degree in Business, Marketing, or a related field7+ years of experience in Customer Success or Account Management, including 2 years in a leadership roleKnowledge of Fraud and / or Payments productsExperience with customer success software (e.
g., Gainsight, Totango) is a plusAbility to analyze data and make data-driven decisions
Senior Manager, Customer Success
The Senior Manager, Customer Success will be successful in this role when they can execute the following strategic tasks/responsibilities:. You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively im...
Enterprise Customer Success Manager Americas
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Customer success is a new and strategic d...
Senior Customer Success Manager - TELUS Health (US REMOTE)
As a Senior Customer Success Manager, you will play a pivotal role in building trusted advisor relationships with our enterprise clients, driving higher employee engagement, and enhancing overall wellness through TELUS Health's innovative solutions. Your strategic planning, management, and measureme...
Enterprise Customer Success Manager APAC
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Customer success is a new and strategic d...
Customer Success Manager
The Customer Success Manager (CSM) is the key partner helping customers achieve their strategic objectives and extract maximum value from their investment in our products. Aid customer teams in exposing program value to their organization Support the development of the Customer Success Management te...
Customer Success Manager, CoCounsel
As the Customer Success Manager, you will:. Manage client accounts to ensure that customer needs are being met at all times, including offering tailored software solutions to address specific client needs and pain points and working with Engineering teams to achieve their objectives . Communicate wi...
Sr. Customer Success Manager
Senior Customer Success Manager. Work in partnership with Customer Experience Managers to build Success Plans that drive usage, adoption, and optimization. Through strong, multi-level relationships with customers and internal partners alike, you will maintain a deep understanding of customers’ busin...
Customer Success Manager
Hello, Customer Success Managers!. I'd been involved in: it was exceedingly hard to profitably grow, get great & consistent leads, acquire new customers, and build your online pipeline with really good prospects. Sellers, marketers, and partnership specialists use Growtoro to discover more prospects...
Customer Success Manager - Enterprise
The Enterprise Customer Success Manager role is crucial for ensuring our customers achieve success with Pearson’s Workforce Skills products. Leverage Catalyst, (our Customer Success platform) to track customer activity, monitor health, automate daily and weekly tasks and communicate with customers. ...
Customer Success Manager, CoCounsel Legal Aid Program
As the Customer Success Manager for our Legal Aid program, you will:. Manage client accounts to ensure that customer needs are being met at all times, including offering tailored software solutions to address specific client needs and pain points and working with Engineering teams to achieve their o...