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Senior Operations Analyst

VirtualVocations
Delray Beach, Florida, United States
Full-time

A company is looking for a Sr Operations Analyst, Contact Center.Key ResponsibilitiesManage the analysis and interpretation of contact center data to prepare reports for leadershipDevelop and implement strategic business solutions to improve operational processesFacilitate the creation of data reporting assets to identify improvement opportunitiesRequired QualificationsBachelor's degree and 4 - 6 years of related experience or equivalent experienceModerate to advanced experience with ExcelPreferred experience with SQL and Power BIPreferred experience in Medicare analysisAbility to prioritize and manage time effectively

8 hours ago
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