We are a top producing State Farm Insurance Agency with offices in Bentonville and Bella Vista. We are expanding our Bilingual Spanish speaking team and are in search of the right person to join our team.
We love to promote and hire from within and would expect this CSR role to grow and expand with our office. We offer great training and assistance with obtaining your Arkansas Insurance License.
Come build a career with us!
ROLE DESCRIPTION :
As a Customer Service Representative with Allan Davis Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
QUALIFICATIONS :
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual - Spanish
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