Account Supervisor

Tombras, a 400+ person, full-service, national advertising agency with a digital mindset, is seeking an Account Supervisor.

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.

Where you’ll be working : Knoxville or Atlanta. Relocation assistance may be provided.

What you'll be doing :

• Develop strong client and internal agency relationships, while leading project implementation.
• Interface with internal agency departments and clients to monitor the status of ongoing projects and ensure smooth cooperation between resources to deliver projects on time and on budget.
• Manage internal agency time tracking, burn reports, and project documentation.
• Manage client budgets, assist with the development of client presentations, documents and other deliverables.
• Work with Tombras analytics and media teams to analyze client marketing and sales data, measure business performance, and prepare insights and recommendations.
• Schedule and facilitate client status calls, internal scrum meetings, creative briefings and planning sessions.
• Manage digital jobs related to owned channel marketing, CRM email, direct mail, web, digital and social media, etc.
• Coordinate with agency strategy and research department to plan and execute all types of qualitative and quantitative studies.
• Rigorous management of internal agency time tracking, burn reports, and project documentation.
• Responsible for opening jobs, tracking jobs through to completion, and reviewing and monitoring / managing budgets for all client work.

What you bring :

• 5+ years Account Management experience in a traditional or interactive advertising agency with experience working with and managing digital, creative and media teams.
• 1+ year experience managing and mentoring a junior account staff member.
• B2B, wine & spirits, marketing automation and ecommerce experience a plus.
• Thorough understanding of media landscape, owned digital channels, and creative development and production process.
• Working knowledge of CRM and email marketing is a strong plus.
• Exceptional time management, attention to detail, proofreading and organizational skills.
• Adept working in Google Workspace (drive, sheets, docs, slides).
• Demonstrated experience in handling multiple projects and working well under pressure.

Why you’ll want to work at Tombras :

You’ll be joining one of the top independent agencies in North America. Connecting Data & Creativity for Business Results is working for our clients and creating a flywheel effect fueling both client and agency growth.

You’ll be a part of a highly creative agency that has been recognized by AdAge, Adweek, Communication Arts, Fast Company, Forbes and Fortune.

Tombras was named Ad Age's 2024 Independent Agency of the Year and an AdAge A-List Standout Agency in 2022 and 2023.

Tombras Benefits :

• Family - It comes first, on every list. Tombras has been family-run since day 1, we strive to facilitate a family-oriented environment rooted in supporting one another.
• Dog-friendly office (Knoxville).
• Unlimited PTO.
• Generous parental leave for primary and non-primary caregivers.
• Medical (PPO or High Deductible option) for employee + dependents.
• 401(k) Participation + 3% employer match.
• Employer-paid Dental & Vision.
• A company culture of promotions from within and an atmosphere allowing for varied and rapid career development.
• New, Modern building in Downtown Knoxville.

Want more reasons to work at Tombras? Check out the latest Tombras News and Our Values.

Tombras is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job may require traveling overnight, driving long distances as required and sitting for extended periods of time with occasional walking and standing and occasionally lifting or carrying articles weighing less than 10 pounds.

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