Associate Technical Accelerator Consultant - Impact

Company Description : It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.

Job Description : Become a core part of a new ServiceNow Impact Team we are building in the UK ! The Associate Technical Accelerator Consultant role is part of ServiceNow Impact, our newest product. ServiceNow Impact personalizes customers' digital transformation journey on the Now Platform and accelerates their time-to-value.

As part of the global customer success organization, this role will help customers unlock business value and accelerate the adoption of the ServiceNow products they have purchased by delivering our technical accelerators.

As an Associate Technical Accelerator Consultant, you will assist the wider team by bringing ServiceNow best practices, innovations, and capabilities to help customers achieve their goals. We have high expectations, and a career at ServiceNow means always challenging yourself to improve.

The role is to help customers unlock business value and accelerate the adoption of the ServiceNow products they have purchased.

The ideal candidate is interested in ServiceNow development and wants to help our client base with their digital transformation capabilities.

Responsibilities

• Help the team deliver product offerings from our portfolio of Impact Technical Accelerators to customers remotely
• Prepare all client-facing and internal deliverables that are technology-related
• Assist with the identification of process improvement opportunities
• Engage with customers' requests in our Impact Digital Experience portal
• Excited to learn about ServiceNow Products and how they can help solve customer's challenges
• Responsible for understanding business and technical problems addressed by the Impact products and business needs (security, upgrades, etc.)
• Develop and maintain strong working relationships with global Impact team members
• Assist with the development of new offerings for our Technical Accelerators portfolio

Qualifications

Additional Information

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

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