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Bilingual- Front Office Associate (400 8th St., N Naples FL 34102 )
Bilingual- Front Office Associate (400 8th St., N Naples FL 34102 )Millennium Physician Group • Naples, FL, US
Bilingual- Front Office Associate (400 8th St., N Naples FL 34102 )

Bilingual- Front Office Associate (400 8th St., N Naples FL 34102 )

Millennium Physician Group • Naples, FL, US
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Job Description

Job Description

Millennium Physician Group

Bilingual Specialist, Patient Care (Front Office)

Full Time (Monday-Friday 8am-5pm)

400 8th St., N Naples FL 34102

  • ???? Now Hiring : Front Office Specialist - Patient Care| FT | M-F 8AM-5PM + Occasional Saturdays

Are you a bilingual front desk professional with a passion for patient care and top-tier customer service? We're looking for a Front Office Specialist to join our team and be the welcoming face of our medical practice.

What You'll Do :

Greet and assist patients with registration and check-in

Deliver exceptional customer service in a fast-paced medical office, clinic, or urgent care setting

Support daily front desk operations and help maintain a smooth patient flow

Flex your schedule to cover occasional Saturday shifts

What We're Looking For :

Bilingual (English + Spanish preferred)

MUST HAVE 1-2 years of front desk experience in a healthcare environment

Strong communication and organizational skills

Friendly, professional demeanor with a patient-first attitude

Perks :

Full-time schedule : Monday-Friday, 8AM-5PM , with occasional Saturdays

Opportunity to grow within a supportive healthcare team

If you're ready to make a difference from the front lines of patient care, we'd love to meet you!

Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

Objectives of this role

  • Provide an exceptional patient experience
  • Ensure efficient appointment and scheduling management
  • Keep accurate records
  • Maintain confidentiality and secure confidential data
  • Support physicians and nurses in providing accurate and organized care
  • Ensure efficient patient management processes
  • Cultivate confident relationships with new and existing patients
  • Act as a liaison between providers, patients, and visitors
  • Maintain a clean and accessible medical office
  • Remain knowledgeable and equipped to handle evolving needs
  • Responsibilities

  • Greet patients with a friendly demeanor
  • Assist with check-in procedures
  • Maintain accurate patient records
  • Coordinate with medical staff to schedule appointments and efficiently manage changes or cancellations
  • Maintain and organize the electronic appointment system
  • Adhere to privacy regulations such as HIPPA
  • Actively participate in team meetings, share insight and provide support to colleagues when needed
  • Required skills and qualifications

  • High School Diploma or equivalent
  • Knowledge of medical terminology
  • Proficient in using computer systems and electronics health records and systems (EHR / EMR)
  • Familiar with scheduling software, billing systems, and basic data entry skills
  • The ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.
  • Benefits :

  • 3 weeks PTO & 7 paid holidays
  • Medical, Dental, Vision
  • Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment)
  • 401(k) with match
  • Employee Wellness
  • Other Employee Discount programs like Tickets at Work and cell phone discounts
  • Other benefits : Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more
  • See Full Job Description for more details

    Why Millennium?

    Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida.

    Apply now to join our esteemed medical team and become part of a vibrant community dedicated to delivering exceptional patient care in a picturesque setting.

    #MPG1

    Job Posted by ApplicantPro

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    Front Office Associate • Naples, FL, US