Service Technician

Job Description

Job Description

Shaffer Distributing Company, a family business and a leading distributor of vending machines, arcade games, parts, and services in the Midwest, is in search of an experienced field service technician.

The role involves installing and repairing various machines and equipment at customer locations across Ohio. The ideal candidate will be hands-on with an understanding of mechanical and electrical repair and troubleshooting.

Key responsibilities include :

• Diagnosing and fixing arcade games and / or vending machines.
• Installing both new and refurbished equipment at customer sites.
• Instructing customers, including those with visual impairments, on the correct operation of the machines, settings, and routine upkeep.

Requirements :

• Valid Drivers License; This job entails significant day travel throughout Ohio.
• A minimum of five years' experience in equipment repair.
• Experience in game, video game, vending and / or arcade game repair preferred.
• Supervisory / Managerial experience helpful.
• Proficiency in MS Word, Excel, and Outlook.
• A courteous and professional demeanor.
• Strong interpersonal abilities.
• Successful completion of background checks, including criminal, driving, and credit histories.

Physical Demands :

• Capability to lift 50-75 pounds.
• Proficiency with hand tools and the operation of handcarts, dollies, pallet jacks, etc.
• Occasionally climbing and working from ladders up to 12 feet.
• Ability to kneel, stand, or sit for extended periods.

Why Shaffer

Shaffer Entertainment, established 95 years ago, is a premier provider of on-premise entertainment including pool tables, dartboards, jukeboxes, and cranes.

As a relationship-focused company, we have earned a superior reputation with major industry customers, vendors, and competitors.

With a solid foundation and a growth mindset, we've achieved significant growth in the last 5 years. Our success is rooted in our people, who have created a family-oriented, transparent, and caring environment.

We cherish longevity, value work / life balance, and take pride in doing the job right. At Shaffer, we care deeply about our people and customers, and we live by our core values.

We are a 5th Generation family business, owned by our employees and focused on the next generation of success!

Benefits

• Health & Wellness : Medical, Dental, and Vision plans to prioritize your well-being.
• Financial Security : Life insurance and 401(k) with 4% company match to secure your future as well as tools and access to advisors to secure your financial future
• Stock Ownership 100% employer funded, no cost to you
• Company car and iPhone
• Paid time off and holidays
• Paid volunteer time
• Company paid STD / LTD insurance

Shaffer is an equal opportunity employer and will give consideration to all qualified applicants without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.